We, testers, had a lot of complaints and suggestions. And the wacky NPCs was one of them; on one hand we're supposed to believe that our families have been eaten by demons then we run into NPCs saying all this wacky shit, it broke the immersion for sure. I just think that Bill has played too much WoW and now he thinks we need eccentric NPCS and seasonal quests in HGL that provide food with temporary buffs, how original.
But we were all complaining that the game had a memory leak issue, still does, we complained that the skills were meaningless, still are, we complained about lag issues, there are still lag issues, and we complained about the repetitive nature of the environments as well. What does Bill go on record and claim to have fixed based on user feedback? The humorous NPCs? Holy fukkin good god - we're fooked.
The game had a launch date of 10/31, the game goes live and the subscription service was broken, so they bring the servers down in an effort to, what they claim, upload the Halloween content? The game just went live?!?!?!?!?! And why allow people to login at all? Just have the content patch required at login.
Also, there are reports of players being billed daily for the subscriptions as well as guilds getting deleted for no reason.
The core of the game is fun, blasting shit loads of demons in waves and waves in cool armor with cool weapons is hella fun. But this game is so unbaked and raw you could get sick from sniffing the box.
No one hates EA more then I do, EA is not to blame here. Bill Roper signed on with EA and he knew what he was getting himself into - I'm sure the lawyers on both sides reviewed the legal documents/contracts and everyone agreed to the terms. Bill singed the deal, cashed the checks and rolled this beta release out the door, they were even clicking champagne classes when it went gold.