I am amazed that people still come out in defense of Glumberland. They announced their exclusivity in the most condescending, patronizing way possible and when anyone criticized them for it (even politely), responded with vitriol and attacks, including but not limited to telling long-term Patreon backers who can no longer buy the game because Epic doesn't support their currency that they were acting entitled by expecting to be able to buy the game they'd been backing for months.
But of course, nothing can even be the fault of the devs themselves, not even a little bit. No, they can act as assholish as they want towards the customers they theoretically want but a handful of scumbag trolls (and it's always a handful, inflated as it to be a meaningful number) do what trolls do and this is suddenly an epidemic of hate.
I'm not a "Steam or nothing person." Right now, I have Steam, Origin, GOG, Uplay and Game Pass (Windows Store) installed, plus I own all the consoles. Epic's store is unfinished, feature barren, has laughable customer service (granted, so does Steam but Epic is supposed to be better) and has had multiple security and privacy breaches this year alone. I am not entitled for wanting to be able to buy games on a platform that isn't garbage, I am a consumer expecting developers to earn my business.
I am a huge indie game advocate but the economics of the developer's businesses are their problem, period. I don't own stakes in their studios and they don't care where my money comes from, so why am I supposed to care where theirs comes from? If you want to take an Epic deal, please feel free. I won't buy your game until it either a) Comes somewhere else (for example, I played Outer Worlds on Game Pass and bought Control on sale for Xbox One) or b) The Epic store becomes some semblance of complete and shows they have their security issues sorted.
This is a business, it's not a charity. Customers are entitled to expect choice and value for money and to complain about it when they don't get it. Do a handful go to far? Yes and that's unacceptable but welcome to the Internet. In the case of Glumberland, maybe don't insult your customers if you don't want strong feedback. Reap what you sow.
Let's not forget games like RUNE II, which took Epic money and then the developers abandoned it the day after launch. Or Phoenix Point, which took Epic money and still launched a broken mess. Or Mechwarrior 5, which took Epic money and launched basically unfinished and a dumbed down version of previous MechWarrior games (though it's Pirahna Games, I don't know what people expected.) Anyone who thinks the 88/12 split that Epic is offering now is sustainable in the long-term is kidding themselves. There's a reason that when Steam just launched an incredible system that allows you to play ANY local co-op or competitive game online, the Epic store is still lacking basic things like a shopping cart. When the Fortnite money rolls out, they won't be able to keep bleeding on their store.
But I'm sure RedEye and the other members of the Epic Defense Force will swoop in soon to tell me what a scumbag I am. They always do.