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Best Buy Opens First 24-Hour Location in New York City’s Union Square


Best Buy® Opens First 24-Hour Location in New York City’s Union Square

Nation’s leading consumer electronics retailer tailors new store to meet customer needs, schedules

MINNEAPOLIS--(BUSINESS WIRE)--Today Best Buy Co., Inc. (NYSE: BBY) announced plans to open its first 24-hour retail location in New York City’s Union Square. Opening Friday, November 13, 2009, the 48,000 square foot store will be located on the corner of 14th Street and 4th Avenue, in the heart of historic downtown Manhattan’s Union Square. The new location will be open each week from 8:00 a.m. on Monday through 12:00 a.m. on Sunday, re-opening for regular Sunday hours of 10:00 a.m. to 8:00 p.m.

The expanded hours will provide a much-needed resource for the downtown Manhattan community, including students from nearby universities and many New Yorkers who often have conflicting schedules with traditional store hours.

Best Buy is constantly looking to build on its existing culture of innovation and tailor its stores to the needs of local customers. Knowing that consumers in the New York area love options, Best Buy’s new 24-hour location will provide numerous opportunities for convenient shopping of consumer technology and entertainment products.. Located in a high-traffic area, store officials anticipate a very vibrant atmosphere around the clock, appealing to a wide array of customers and maintaining the commitment to world-class and energized service day or night.

“Today’s consumers have hectic lifestyles that don’t always conform to traditional retail hours,” said Brian Dunn, CEO, Best Buy. “New York has long been known as the city that never sleeps, making Manhattan the perfect location for our first 24-hour store.”

Around-the-Clock Service and Support

The nation’s leading consumer electronics retailer is passionate about meeting its customers’ needs – day or night. The 24-hour store in lower Manhattan will provide around-the-clock in-store service and support to customers, including Geek Squad services and in-store pick-up of items purchased via online or phone channels. Local customers will have the option of same-day delivery for products purchased at any hour of the day. This service will be available for residents in New York City, including the outer boroughs. The Union Square location also will be home to the largest Best Buy Musical Instruments Department in the United States, offering a wide selection of instruments, lighting equipment and professional DJ equipment.

About Best Buy Co., Inc.

With operations in the United States, Canada, Europe, China and Mexico, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $45 billion in annual revenue and includes brands such as Best Buy; Audiovisions; The Carphone Warehouse; Future Shop; Geek Squad, Jiangsu Five Star; Magnolia Audio Video; Napster; Pacific Sales; The Phone House; and Speakeasy. Approximately 155,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities. Community partnership is central to the way we do business at Best Buy. In fiscal 2009, we donated a combined $33.4 million to improve the vitality of the communities where our employees and customers live and work. For more information about Best Buy, visit

*NYC locations are licensed by the New York City Department of Consumer Affairs. ESN 1303659; EHN 1303662



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