Blizzard Refund Problem

The Consumerist reports a tale of consumer woe from a user who purchased Diablo II online via the Blizzard store and has been unable to secure a refund, even though customer service acknowledged he was not able to download the game. Apparently this is blamed on shortcoming in their system, rather than an unwillingness to supply a refund, and the user was told he'd have to wait for the "functionality to become available" to return his money. The consumer-oriented site offers the advise to protest the charges though your bank should you find yourself in a similar spot. Thanks Ant and Digg.