Elite: Dangerous Refunds Reconsidered

A forum post from David Braben has further follow-up on outcry about Frontier's refund policy following the news that Elite: Dangerous will not support offline play (thanks PC Gamer). Word is they are reconsidering refunds for cases where the customer has already played a an alpha or beta version of the crowdfunded space combat sequel:
I want to keep you all updated.

We initially declined some people's request for refund as our records showed they have already played Elite: Dangerous online. After listening to many of the comments I received after my AMA here, we have since re-opened these requests and informed those people that we will be contacting them so that we can fully understand their individual situation before making a more informed decision.

We will be contacting them each in the next few working days.