There is a bit of an uproar on the
Star Trek Online forums, where many users are upset by a Star Trek Online promotion they say included 60 free days of game-time (in addition to the 30 days included with the purchase of the game) that was later rescinded. This has lead to
this 300+ page thread and
this 200+ page thread complaining about the situation. If you don't have the patience for over 500 pages of forum posts, you can check out
this post that attempts to summarize the situation. Thanks Brian.