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BioShock Activations Upped, Widescreen Patch Planned

The Cult of Rapture has word that a couple of BioShock topics that have been getting a lot of attention from the community are being addressed, as they are increasing the number of activations allowed by the SecuROM software from two (story) to five, and are at work on patch to address widescreen issues (story). They are also creating a revocation tool to deactivate a BioShock installation and have given SecuROM more leeway to directly assist customers with activation issues. Finally, they have posted a new technical FAQ covering these and other topics. Word is:

We have been reading and listening to your frustrations over SecuROM, PC activation problems, and technical support issues since BioShock launched on Tuesday, and we've devised a plan to help.

Starting immediately, we will be upping the activation count to a 5 by 5 plan. We will be raising the maximum amount of computers a user can have BioShock installed on simultaneously from 2 to 5, and allowing a user to reinstall BioShock on each of those computers from 3 times to 5 times. Also, we have in the works a revoke tool which you will be able to run on your machine if you want to free up that key and move it to to another computer (this works very much like Steam or iTunes system). We are also working with SecuROM and 2K customer service, so that when you do need to call in support problems, you get answers to your questions faster, without much waiting or being bounced around. SecuROM has been given much more autonomy to help fix your problems quickly and effectively. I am personally sorry for anyone who got bounced around in the past couple days (I even think I contributed to this problem) and we're going to make sure that does not happen in the future.

As for other technical issues, we are bringing on a team of tech support that will be on the 2K forums 24/7 to help people resolve their technical issues. Our QA guys are in the offices and on the forums, too, reproducing issues and looking for workarounds and compiling information that they can put towards making you a patch and updating the knowledge base.

Also, we are aware that our activation server went down last night, stopping some of you from finishing your installs. The server is up and running now and we have corrected the problem that caused that crash.

Finally, we have released a FAQ, which you can view in full below (and will also be posted on the 2K Forums in the Technical Support area) that will help clear up a lot of questions and misinformation that has been floating around about SecuROM and PC activation.

And as for widescreen, we also want to say we completely understand a user's desire to augment their FOV. BioShock is a harrowing experience, but we don't want anyone to feel limited (or motion sick!). So we are in the process of working on an official PC patch to give widescreen PC users a choice to expand their horizontal FOV, and are investigating creating a similar update for the 360.

And finally, I want to personally congratulate Racer_S from the Widescreen Gaming Forums, and his awesome user patch to expand the widescreen FOV in BioShock. I'm currently tracking him down via email, but hopefully, he'll accept my gratitude, and maybe an Nvidia 8800 to boot.

Read the full technical FAQ.

View
37. Re: Maybe research first. Aug 24, 2007, 01:10 Prez
 
Maybe I'm completely crazy, but it seems to me that maybe ATI, not 2K, dropped the ball here. Why did they forego SM3.0 support for their X1550?  
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“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
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  29. Aug 24, 00:32    STarforce raped my childhood Wildone
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  83. Aug 24, 04:42     Re: No subject >U
  88. Aug 24, 07:30      Re: No subject Tulwinn
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  30. Aug 24, 00:32 And... voila Creston
  32. Aug 24, 00:36 Duh! kookaveetsa
  33. Aug 24, 00:53 So... MyRealName
  34. Aug 24, 00:58  Re: So... Prez
  39. Aug 24, 01:28   Re: So... MyRealName
  59. Aug 24, 03:09    Re: So... Prez
  60. Aug 24, 03:14     Re: So... Lev Arris
  85. Aug 24, 05:05     Re: So... Optimaximal
  86. Aug 24, 05:39      Re: So... Prez
  90. Aug 24, 08:00       Re: So... Brainp0wa
  91. Aug 24, 08:57        Re: So... kanniballl
  92. Aug 24, 09:08         Re: So... Enahs
  94. Aug 24, 09:24          Re: So... Optimaximal
  98. Aug 24, 10:09           Re: So... Enahs
  103. Aug 24, 11:18       Re: So... MyRealName
  87. Aug 24, 06:51      Re: So... Bet
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  65. Aug 24, 03:29      Re: So... Stolk
  68. Aug 24, 03:35       Re: So... >U
  80. Aug 24, 04:30    Re: So...  cliffski 
  82. Aug 24, 04:37     Re: So... >U
  135. Aug 25, 00:13      Re: So... CreamyBlood
  35. Aug 24, 01:04 Maybe research first. Lev Arris
>> 37. Aug 24, 01:10  Re: Maybe research first. Prez
  43. Aug 24, 02:03  Re: Maybe research first. >U
  55. Aug 24, 02:39   Re: Maybe research first. Lev Arris
  56. Aug 24, 02:51    Re: Maybe research first. >U
  58. Aug 24, 03:06     Re: Maybe research first. Lev Arris
  61. Aug 24, 03:15      Re: Maybe research first. >U
  62. Aug 24, 03:20       Re: Maybe research first. Prez
  64. Aug 24, 03:28        Re: Maybe research first. Lev Arris
  66. Aug 24, 03:30        Re: Maybe research first. >U
  67. Aug 24, 03:32         Re: Maybe research first. Stolk
  69. Aug 24, 03:37          Re: Maybe research first. >U
  72. Aug 24, 03:53         Re: Maybe research first. Lev Arris
  74. Aug 24, 03:59          Re: Maybe research first. >U
  63. Aug 24, 03:26       Re: Maybe research first. Lev Arris
  71. Aug 24, 03:48        Re: Maybe research first. >U
  73. Aug 24, 03:57         Re: Maybe research first. Prez
  76. Aug 24, 04:05          Re: Maybe research first. >U
  75. Aug 24, 04:01         Re: Maybe research first. Lev Arris
  77. Aug 24, 04:12          Re: Maybe research first. >U
  78. Aug 24, 04:21           Re: Maybe research first. Lev Arris
  81. Aug 24, 04:33            Re: Maybe research first. >U
  84. Aug 24, 04:58             Re: Maybe research first. Lev Arris
  125. Aug 24, 21:38              Re: Maybe research first. >U
  36. Aug 24, 01:08 Mod issues Wilson
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  108. Aug 24, 12:11  Re: ... dryden555
  114. Aug 24, 14:42   Re: ... Jerykk
  116. Aug 24, 15:55    Re: ... General Ego
  117. Aug 24, 16:14     Re: ... dubfanatic
  96. Aug 24, 09:43 Bioshock mysticmage
  97. Aug 24, 10:08  Re: Bioshock Overon
  99. Aug 24, 10:15   Re: Bioshock MMORPGHoD
  101. Aug 24, 10:38  Re: Bioshock doktor_tchock
  102. Aug 24, 10:52  Re: Bioshock  cliffski 
  104. Aug 24, 11:46   Re: Bioshock Jerykk
  105. Aug 24, 11:55    Re: Bioshock Enahs
  106. Aug 24, 12:00     Re: Bioshock Stolk
  115. Aug 24, 15:49   Re: Bioshock dubfanatic
  123. Aug 24, 18:51    Re: Bioshock  cliffski 
  124. Aug 24, 19:33     Re: Bioshock ibm
  126. Aug 24, 21:45     Re: Bioshock >U
  100. Aug 24, 10:30 Re: Rseman
  129. Aug 24, 22:06  Re: >U
  107. Aug 24, 12:02 ... theyarecomingforyou
  110. Aug 24, 13:08  Re: ... Krovven
  112. Aug 24, 14:16   Re: ... nin
  113. Aug 24, 14:21    Re: ... Krovven
  131. Aug 24, 22:16     Re: ... >U
  136. Aug 25, 11:50      Re: ... Krovven
  138. Aug 25, 12:20       Re: ... >U
  139. Aug 25, 14:11        Re: ... Krovven
  140. Aug 25, 16:52         Re: ... Sepharo
  141. Aug 25, 22:29          Re: ... CreamyBlood
  142. Aug 25, 23:50         Re: ... Prez
  130. Aug 24, 22:09  Re: ... >U
  109. Aug 24, 12:42 Why have SuckuRom in the Steam version? Skoll
  111. Aug 24, 13:30  Re: Why have SuckuRom in the Steam versi Bet
  118. Aug 24, 16:16 ... theyarecomingforyou
  119. Aug 24, 16:23  Re: ... dubfanatic
  120. Aug 24, 16:28 Re: Rseman
  121. Aug 24, 16:33  Re: dubfanatic
  122. Aug 24, 16:45 ... theyarecomingforyou
  132. Aug 24, 22:27 ... theyarecomingforyou
  133. Aug 24, 22:39  Re: ... >U
  134. Aug 24, 22:56 ... theyarecomingforyou
  137. Aug 25, 11:52  Re: ... Krovven
  143. Aug 26, 21:29 ... theyarecomingforyou
  144. Aug 28, 22:53  Re: ... >U
  145. Aug 28, 23:16   Re: ... Krovven
  146. Aug 29, 00:01    Re: ... >U
  147. Aug 29, 00:08    Re: ... Prez
  150. Aug 29, 09:12     Re: ... nin
  152. Aug 29, 14:27      Re: ... >U
  151. Aug 29, 14:22     Re: ... >U
  148. Aug 29, 08:34 ... theyarecomingforyou
  153. Aug 29, 14:40  Re: ... >U
  155. Aug 29, 16:46   Re: ... Krovven
  149. Aug 29, 08:48 ... theyarecomingforyou
  154. Aug 29, 14:45  Re: ... >U
  161. Aug 30, 15:34  Re: ... Ecthelion
  162. Sep 2, 19:11   Re: ... doktor_tchock
  156. Aug 29, 18:14 ... theyarecomingforyou
  157. Aug 29, 18:56  Re: ... Krovven
  158. Aug 29, 20:13 EA are lazy cronik
  159. Aug 29, 23:36  Re: EA are lazy Prez
  160. Aug 30, 13:29   Re: EA are lazy nin


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