Yeah, calling people at home is crossing the line (I think).
Also the guy who called vugames...lemme tell you...nothing gets things going faster in the world of customer service than irate customers who use threatening language...way to be a stereotypical gamer
...Idiot.
I will admit vu made the mistake of not allowing for phone activation like ms does for their office/windows software.
That way when its 2am and you have no internet connection you can still install the software. Or have a time lock so you can only play the game unregistered for 10 days before you are required to do so.
PS: I have no sympathy for those who ordered off of steam.