Some Star Citizen Refunds

Some requests for refunds from Star Citizen backers are being granted by Cloud Imperium Games, reports Polygon, noting a recent a recent survey suggested there were a surprising number of customers looking to get their money back (including quotes from our own KXmode about his refund). They spoke about this during a conversation with Chris Roberts. "We don't publicize it, but when people reach out to us and talk to us in a rational manner, in most cases we've refunded them," Roberts says. "We don't want people to be part of the project if they're not happy." There are no public announcements or guarantees attached to this reimbursement policy, which remains completely at the company's discretion, as they are not obligated to make refunds.

The article recaps the slipped delivery dates for the space simulation as the scope of the game's design has grown along with its crowdfunded budget, discussing how this has has contributed to whatever degree of discontent this all represents. Here's more:

A spokesperson for Cloud Imperium said that a total of 1,269 refunds have so far been given out, with 93 refunds since the beginning of July. Roberts declined to say what percentage of refund applications are granted.

"If there are cases where people are really upset, or facing personal hardships, on a case by case basis we take a look and we refund," he said. "We don't want to keep people around. We don't want to fight with them."
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86.
 
Re: Some Star Citizen Refunds
Aug 24, 2015, 19:45
86.
Re: Some Star Citizen Refunds Aug 24, 2015, 19:45
Aug 24, 2015, 19:45
 
Dacron wrote on Aug 24, 2015, 15:01:
So accepting something from company A is okay, but the same thing from company B is NOT okay.
Absolutely, yes.

If EA decided to fund the next Battlefield game on Kickstarter, charging large amounts for in-game vehicles, maps and other content then I would be outraged because they have the financial resources to fund it themselves. It would simply be a way for them to avoid any liability, as if the game is crap or never released then gamers have no recourse.

If on the other hand an indie developer decides to do the same thing because it wouldn't have been funded any other way then I support that. People know the risks going in and it's not a large publisher with shareholders only interested in making money at the expense of gamers, like EA.

Do you really not understand my position? Because you certainly don't seem to understand what hypocrisy is. Large publisher that could fund it themselves = bad; indie developer that can't get funding any other way = fine. That's an intellectually consistent position.
"The price of freedom is eternal vigilance."
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