Ubisoft has commented further on their
recent revocation
of
Far Cry 4 game keys, which they said at the time were fraudulently
obtained. In a statement
on Eurogamer.net they explain these keys were purchased illegally through Origin: "In
this case, we confirmed activation keys were recently purchased from EA's Origin
store using fraudulent credit card information and then resold online. These
keys may have been deactivated. Customers who may have been impacted should
contact the vendor where they purchased the key for a refund." They also have a
statement from a representative of game key vendor Kinguin about the situation,
which is similar to this recent statement from them
on GameInformer.com
(thanks Cutter):
A representative tells us that the storefront has “one
of the lowest fraud rates in the industry.” The company says that all sellers go
through a vetting process and the site offers a “100 percent Buyer Protection”
guarantee.
“The current case raised by Ubisoft is surely unfair towards the players. The
banned game copies in question were acquired through licensed wholesale
distributors and as such the origin of the ‘keys’ is the publisher himself,”
Kinguin chief marketing officer Bartłomiej Skarbiński told us via email. “From
the gamer point of view its like going out to the store, purchasing a copy of
the game, taking it home and suddenly a knock-knock on the door with Ubisoft
representative taking the copy away - not even asking you as a paying customer
to return it.”
Skarbiński questions whether the publisher had the right to deactivate the keys.
“We believe Ubisoft had no legal basis for its action,” he tells us. “They did
it just because they simply can. Kinguin of course is not going to challenge
Ubisoft in court as we are not match up for these giants. We will continue to
focus on customer's satisfaction and our customers know we have never let them
down.”