Creston wrote on Jun 26, 2013, 12:52:
Jivaro wrote on Jun 26, 2013, 12:25:
That isn't exactly fair. If they gave the systems to DHL in May, that should be more than enough time for these units to be delivered. Both Ouya and DHL have said as much. DHL's Operations Chief admitted that they are having problems making the deliveries in a timely fashion because of their own limitations regarding tracking, particularly for individual consumers as opposed to a large quantity sent to a single destination.
I worked for DHL for three years, in Holland, back in the 90s. The tracking capabilities of DHL even back then were fine. This idea that "tracking numbers don't start appearing until the item reaches the depot in the destination country" is complete crap, unless DHL somehow became completely retarded in the twenty years since I worked there.
And while this undoubtedly uses DHL Ground as opposed to the regular style DHL (since the shipment costs would be equal to the cost of the console), I still doubt that their ground service is THAT much worse than their "normal" service.
So I suspect that DHL is being used as an easy scapegoat here.
Creston
Creston, their own Chief of Operations, as in DHLs COO, is the one that said that they were to blame. They acknowledged the May receipt of the Ouyas, the problems with getting them individually delivered, and the fact that they were still going to take at least 2 weeks to deliver them. I am not sure the theory that a conspiracy to throw DHL off a bridge is really all that realistic.