edaciousx wrote on Mar 19, 2013, 01:11:

Redmask wrote on Mar 18, 2013, 17:12:

edaciousx wrote on Mar 18, 2013, 16:53:
Yes, it is a decent gesture which is the point I was making. At least you got something as opposed to 100% nothing. What did blizzard give their customers for the Diablo 3 issue? Nothing.

I'm hoping this is just forgetfulness on your part and not outright dishonesty but Blizzard gave consumers a direct refund for 90 days following the release as an apology, regardless of how much they had played the game. So yes they gave consumers something, they gave them their money back, something EA has failed to do. A token gesture from a free game is fine but money speaks louder than free games. That's in addition to the extra patched content they've produced since then, something I doubt EA will be doing much of outside of bug fixes. People can rail at Blizzard about the quality of D3 and I will be right there with them but they stand behind their products.

Outright dishonesty? Come on, that's childish. I had no clue that they gave refunds out, I wish I would have known since I never wanted to purchase it in the first place... was pressured by friends.

So, aside from all the bugs and rage against online only mode, is the game good? Thinking about grabbing this and Dead Space 3.

Texas Jake wrote on Mar 18, 2013, 21:42:

again, welcome to the wide world of gaming, sometimes the first week after launch is a bit shakey. especially with titles which are widely-publicized as online-only. how many mmo launches have resulted in a second free game exactly? care to name a few off hand?

This ^

Unfortunately the ragers aren't going to consider that, because the last SimCity from 10 years ago didn't require you to be online so they're somehow entitled to stuff because this one does and it took them a few days to iron out problems.

EA fixed the game, it's fun now. Time to move on.

Quboid wrote on Mar 18, 2013, 20:31:

Slick wrote on Mar 18, 2013, 20:20:
1) so a year's head's up isn't enough? who out there didn't know this game was online-only? if so then i'm sorry, but you're not a savvy consumer and do absolutely no research into the products you buy before throwing your dollars at them, can't help you there.

*looks at floor, blushes*

It wasn't just lack of research, I had been told and I forgot. It was an impulse buy and I messed up.

ASeven wrote on Mar 18, 2013, 20:48:

If you look at his post history, he already has quite an history of lying and deceiving. Steamguard as a sort of DRM is just one example of him lying and Dev can back me up on this since when Slick was called out on it by Dev he never replied.

edaciousx wrote on Mar 19, 2013, 01:11:

Redmask wrote on Mar 18, 2013, 17:12:

edaciousx wrote on Mar 18, 2013, 16:53:
Yes, it is a decent gesture which is the point I was making. At least you got something as opposed to 100% nothing. What did blizzard give their customers for the Diablo 3 issue? Nothing.

I'm hoping this is just forgetfulness on your part and not outright dishonesty but Blizzard gave consumers a direct refund for 90 days following the release as an apology, regardless of how much they had played the game. So yes they gave consumers something, they gave them their money back, something EA has failed to do. A token gesture from a free game is fine but money speaks louder than free games. That's in addition to the extra patched content they've produced since then, something I doubt EA will be doing much of outside of bug fixes. People can rail at Blizzard about the quality of D3 and I will be right there with them but they stand behind their products.

Outright dishonesty? Come on, that's childish. I had no clue that they gave refunds out, I wish I would have known since I never wanted to purchase it in the first place... was pressured by friends.

Redmask wrote on Mar 18, 2013, 17:12:

edaciousx wrote on Mar 18, 2013, 16:53:
Yes, it is a decent gesture which is the point I was making. At least you got something as opposed to 100% nothing. What did blizzard give their customers for the Diablo 3 issue? Nothing.

I'm hoping this is just forgetfulness on your part and not outright dishonesty but Blizzard gave consumers a direct refund for 90 days following the release as an apology, regardless of how much they had played the game. So yes they gave consumers something, they gave them their money back, something EA has failed to do. A token gesture from a free game is fine but money speaks louder than free games. That's in addition to the extra patched content they've produced since then, something I doubt EA will be doing much of outside of bug fixes. People can rail at Blizzard about the quality of D3 and I will be right there with them but they stand behind their products.

Yifes wrote on Mar 18, 2013, 23:21:
So, aside from all the bugs and rage against online only mode, is the game good? Thinking about grabbing this and Dead Space 3.

Texas Jake wrote on Mar 18, 2013, 21:42:
EA fixed the game, it's fun now. Time to move on.

Quboid wrote on Mar 18, 2013, 22:26:
OK, now that RPS quote is applicable.

The complaint against always-online is more than just "does it work now". That last SimCity from 10 years ago still works. I could still play it. I could play it during an 8 hour flight if I wanted to. Will this SimCity work in 10 years time? I very much doubt it, because it's at the mercy of EA and at some point, they will switch off their server and then it is gone.

This move by EA (and Ubisoft and Blizzard) does nothing but take control away from us. Whether it's for data mining, DRM or whatever, this do so very little but make gaming worse.

I don't like that, I'm not going to silently take it. I want publishers to know that we, their customers, aren't inconvenient potential criminals, but that we're essential to their survival. I'm not alone.

Texas Jake wrote on Mar 18, 2013, 21:42:

again, welcome to the wide world of gaming, sometimes the first week after launch is a bit shakey. especially with titles which are widely-publicized as online-only. how many mmo launches have resulted in a second free game exactly? care to name a few off hand?

This ^

Unfortunately the ragers aren't going to consider that, because the last SimCity from 10 years ago didn't require you to be online so they're somehow entitled to stuff because this one does and it took them a few days to iron out problems.

EA fixed the game, it's fun now. Time to move on.

Golwar wrote on Mar 18, 2013, 21:32:
I always wonder in such cases if there are really any consumer laws out there that'd enforce a company to do refunds, just because of rather common and to be expected issues, within the very first days after a release.
There aren't any essential malfunctions that would render the product useless, it just requires a little bit of time and tweaking on the operator's side.

again, welcome to the wide world of gaming, sometimes the first week after launch is a bit shakey. especially with titles which are widely-publicized as online-only. how many mmo launches have resulted in a second free game exactly? care to name a few off hand?

Verno wrote on Mar 18, 2013, 20:01:

Quboid wrote on Mar 18, 2013, 19:01:
A free game is nice. At this point, people will criticise EA for anything, some people make it sound like purchasing DLC is forced at gunpoint. Personally I think they both messed up the launch and worse, released a game that fails to deliver, but it's still nice to get a free game and that's more than I'd ever have expected. Even from a nice publisher, if such a thing exists.

It's an ok gesture but let's not pretend they didn't have to do this without relegating themselves to mustache twirling villain territory. They would face more consumers doing chargebacks, potential liability in other countries for ignoring consumer law related to refunds and more importantly a lot more bad press. Frankly I don't see why they refused to refund customers in the first place, it seems like a bad idea that is guaranteed to frustrate customers and hurt both brands.

Slick wrote on Mar 18, 2013, 20:20:
1) so a year's head's up isn't enough? who out there didn't know this game was online-only? if so then i'm sorry, but you're not a savvy consumer and do absolutely no research into the products you buy before throwing your dollars at them, can't help you there.

2) when did i "gloss over" a rocky launch? it was a rocky launch. what else is there to say? they fucked up. then they fixed it? then they took the extra step of making ammends by offering a free game? does that not play into your narritive enough? or am i sticking to the topic too much again?

3) the product having numerous other deficiencies with quality. such as? you mean bugs? bugs, in a videogame? again, i welcome you to %99 of titles 13 days after launch. it's called modern gaming.

Redmask wrote on Mar 18, 2013, 20:15:

Slick wrote on Mar 18, 2013, 20:11:

again, welcome to the wide world of gaming, sometimes the first week after launch is a bit shakey. especially with titles which are widely-publicized as online-only. how many mmo launches have resulted in a second free game exactly? care to name a few off hand? i can't remember another game which had a shakey launch that was rewarded with a free game.. but i guess i'm just trying to stick to the topic at hand.

Actually you've consistently tried to change the subject and stymy other points by pushing unrelated analogies and other info not pertinent to the topic. You also ignored my rebuttal that a free game is not a big service to the consumer.

SimCity is not an MMO. SimCity was not widely advertised as being online only, that only changed in the last year of development and having an asterisk on the box isn't the same thing as people being informed. The rocky launch you gloss over was much more than that but ignoring that for a moment, it has nothing to do with the product itself having numerous other deficiencies related to its quality.

Slick wrote on Mar 18, 2013, 20:20:
1) so a year's head's up isn't enough? who out there didn't know this game was online-only? if so then i'm sorry, but you're not a savvy consumer and do absolutely no research into the products you buy before throwing your dollars at them, can't help you there.