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SimCity Pares Down Features to Meet Demand

A post to the EA Forums from SimCity senior producer Kip Katsarelis explains the measures they are taking to address launch issues with the new SimCity, which include a server hotfix and a version 1.2 patch, but apparently no refunds (contrary to an early statement that said these would be offered). Word is they have temporarily cut off some features to help their servers cope with demand:

Server capacity is our biggest obstacle. We launched in North America on Tuesday and our servers filled up within a matter of hours. What we saw was that players were having such a good time they didn't want to leave the game, which kept our servers packed and made it difficult for new players to join. We added more servers to accommodate the launch in Australia and Japan, and then more yesterday to accommodate the launch in Europe. As of right now, we are adding even more servers which will be going live over the next three days. And, our plan is to continue to bring more servers online until we have enough to meet the demand, increase player capacity and let more people through the gates and into the game.

Earlier today, we released a patch that temporarily cut off some features including leaderboards, achievements and Cheetah Speed to reduce data stress on the servers and effectively free up space so that we can let more people into the game. These are great features that we're proud of and we'll turn them back on soon, but our number one priority is to bring stability to our servers. This update also resolved some of the bugs and issues that have been frustrating players. You can read all about it at http://forum.ea.com/eaforum/posts/list/9341807.page

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88 Replies. 5 pages. Viewing page 5.
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8. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:52 xXBatmanXx
 
Other than DRM, is there a reason for always on for this game? Seriously....is there some feature that actually matters that allows your town to help or not help a friend's town? Cause...this is just down right trucking dumb.  
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7. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:50 Techie714
 
Rattlehead wrote on Mar 7, 2013, 20:47:
just lol@ this whole clusterfuck.

What a joke. You have to think that nobody can be this stupid. Maybe perhaps this is just one giant troll move by EA. Because nobody can be this stupid right?

LOL,agree
Waaait a minute maybe EA is being run by the Government? It would then make sense...LOL
 
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6. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:47 Rattlehead
 
just lol@ this whole clusterfuck.

What a joke. You have to think that nobody can be this stupid. Maybe perhaps this is just one giant troll move by EA. Because nobody can be this stupid right?
 
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5. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:44 Redmask
 
ochentay4 wrote on Mar 7, 2013, 20:39:
I think this is the worst launch ever, even worst than Diablo 3.

This game is SP only, so all these problems exists because of terrible bad decicions on EA/Maxis part. Absolutely terrible. I really hope EA/Maxis die so everyone in the industry stops fucking around with customers and give them what they want: a SP game which DOESNT require internet/server connection to run.

The worst part (for EA/Maxis) is if they had calculated right how high was going to be the demand on the servers, server connection requirements would have passed unnoticed.

Thanks god I didnt buy this game.

It is truly worse than the Diablo 3 launch, at least Blizzard refunded unhappy customers for the first 90 days instead of telling them they would then going back on their word. It's hard to believe EA could do any worse in this situation but they will probably find a way.
 
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4. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:39 ochentay4
 
I think this is the worst launch ever, even worst than Diablo 3.

This game is SP only, so all these problems exists because of terrible bad decicions on EA/Maxis part. Absolutely terrible. I really hope EA/Maxis die so everyone in the industry stops fucking around with customers and give them what they want: a SP game which DOESNT require internet/server connection to run.

The worst part (for EA/Maxis) is if they had calculated right how high was going to be the demand on the servers, server connection requirements would have passed unnoticed.

Thanks god I didnt buy this game.
 
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3. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:36 nin
 

Next stop: microtransactions to turn those features on just for your account. Call it SimCity Platinum.

 
http://www.nin.com/pub/tension/
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2. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:34 ASeven
 
SImCity's new feature: Take away features! Only $69.99!  
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1. Re: SimCity Pares Down Features to Meet Demand Mar 7, 2013, 20:34 NKD
 
Like I said in the other thread, I can't think of excuses for why putting more servers online seems to be a huge struggle for them. It doesn't take 3-6 days, even if you have to order new servers from IBM or Dell or whoever the fuck EA uses.  
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