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Ships Ahoy - SimCity; Refunds Offered for Launch Issues

EA announces that the Windows edition of SimCity is now available in North America, saying the OS X edition of Maxis' urban planning reboot will follow sometime this spring. The SimCity Website has a blog post from Kip Katsarelis where the Senior Producer on the project offers some thoughts on what to expect. The first review scores are up on Metacritic, where it has so far received much acclaim from critics, while the user score scrapes along the bottom, as many gamers are using this opportunity to voice disapproval of the game's DRM, which requires it to be played online. On that topic, the Origin twitter account has a steady stream of tweets explaining delays in distributing and unlocking the game though the Origin service, which is struggling with the demand, at various times saying the delay to unlock the game would span 90 minutes to as much as four hours. Polygon has word from Origin global community manager Marcel Hatam that the service is still struggling, and they note a post on the EA Forums sympathizing with frustration at the delays, and offering refunds for unhappy customers. They explain that they understand how important pre-loads are to a smooth launch, and apologize that they could not put this knowledge to use in this case, saying: "This didn't come together for SimCity unfortunately, for which I again apologize." Here's part of the release announcement:

Everything is intelligently simulated in this new SimCity, from all of the Sims in a city, to every kilowatt of power pulsing through a region thanks to the powerful GlassBox Engine. It is the most expansive city management game yet where multi-city gameplay across regions delivers a larger playing field. No longer are players relegated to playing one single city, now they can manage and play up to 16 cities at once. Each city can have different specializations; they can share services and trade resources; they can help or even hinder each other; every decision a player makes in each city has impact in the broader region. Itís up to the player to decide where and how they play.

For the first time in the series multiplayer is added to the gameplay giving players a new dimension to the game, as decisions impact both the city and the region, creating new ways to play by collaborating or competing to earn achievements. Underpinning SimCity is a live service that simulates real-time updates and pushes them to players in the form of new challenges and achievements. Players will track their progression alongside their friends and the world for the most polluted city, the richest city and more. Whether players play by themselves, with their friends or with the rest of the world, SimCity will challenge players to create the city of their dreams answer the question Ė what kind of mayor will you be?

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120 Replies. 6 pages. Viewing page 6.
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20. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:41 InBlack
 
briktal wrote on Mar 5, 2013, 10:28:
InBlack wrote on Mar 5, 2013, 10:02:
Error 37: The EA way!

Seriously, for all of those that preordered this game AND got burned by Diablo3....you are stupid cunts who get what they deserve! Next time have some fucking sense.

For all those who did not experience the clusterfuck of D3 and still preordered this game (or bought it at release) I seriously hope this game is as good as the "glowing" (pre)reviews are touting it. Somehow Im having doubts about that. I really do hope its a worthy successor, but Im going to wait and see. Or rather wait and hear word-of-mouth.

What clusterfuck? An online game had some login issues day one? Let's fucking boycott everything!

Briktal, I couldnt log into D3 for three days straight! And since when was any Diablo an MMO? Or Simcity for that matter?

And since when is NOT Preordering boycotting, you corporate shill?

Oh and I just read the Arstechnica review of SimCity, you just got burned A:CM style! Yeeehaa! So keep on preordering if you like people, keep on buying into those glowing reviews and supporting the hype machine. Thats the way to go Yessir!

 
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19. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:41 NegaDeath
 
And in other news due to a lack of demand EA has announced the SimCity servers will be shut down in June.  
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18. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:34 nin
 

http://www.rockpapershotgun.com/2013/03/05/gamers-line-up-to-play-simcity/

"Softpedia say that itís taking up to three hours for the game to unlock due to server struggles. Kotaku are reporting that neighbouring cities can ruin your game. And Ars Technica discussing how many ways the game has let them down."

 
http://www.nin.com/pub/tension/
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17. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:28 briktal
 
InBlack wrote on Mar 5, 2013, 10:02:
Error 37: The EA way!

Seriously, for all of those that preordered this game AND got burned by Diablo3....you are stupid cunts who get what they deserve! Next time have some fucking sense.

For all those who did not experience the clusterfuck of D3 and still preordered this game (or bought it at release) I seriously hope this game is as good as the "glowing" (pre)reviews are touting it. Somehow Im having doubts about that. I really do hope its a worthy successor, but Im going to wait and see. Or rather wait and hear word-of-mouth.

What clusterfuck? An online game had some login issues day one? Let's fucking boycott everything!
 
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16. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:26 Beamer
 
1AngryGamer wrote on Mar 5, 2013, 10:22:
DO NOT PAY ATTENTION to those spamming the "DRM IS BAD" card...these people would happily fire up Steam each time they start-up their PC's and use their Android IOS handsets which regularly feedback their phone usage/location specific data to providers. The anti-DRM campaign is an in-trend topic right now and it's getting VERY boring.

There are different levels of DRM interference.

We've had this discussion before - people are OK with Steam because it doesn't really intrude or prevent you from playing and it comes with benefits that make dealing with the barely-noticeable DRM worthwhile.

SimCity will kick you to the title screen if there's a hiccup in your internet connection. The benefits it offers, mostly social, seem worthless to the group here and, honestly, could be done easily without this DRM (though I suppose that's true for many of the Steam advantages, too.)

They're the same in concept but nowhere near in execution.
 
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http://www.painkillerrecords.com
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15. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:26 nin
 
Kajetan wrote on Mar 5, 2013, 10:24:
1AngryGamer wrote on Mar 5, 2013, 10:22:
DO NOT PAY ATTENTION to ...
... flamebaiting trolls?

And 1angrygamer.

 
http://www.nin.com/pub/tension/
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14. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:25 nin
 
Does anyone know the latest on how to block Origin from scanning your system and phoning home? I've never installed Origin before. My own googling gave some suggestions, but many were over a year old and perhaps outdated.

What good will that do, when you have to talk to an EA/Origin server to play?

Also, I hear there's a nice 30 minute wait, so you might want to queue early for your SP game.


 
http://www.nin.com/pub/tension/
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13. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:24 Kajetan
 
1AngryGamer wrote on Mar 5, 2013, 10:22:
DO NOT PAY ATTENTION to ...
... flamebaiting trolls?
 
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12. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:22 Angrius Maximis
 
DO NOT PAY ATTENTION to those spamming the "DRM IS BAD" card...these people would happily fire up Steam each time they start-up their PC's and use their Android IOS handsets which regularly feedback their phone usage/location specific data to providers. The anti-DRM campaign is an in-trend topic right now and it's getting VERY boring.  
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11. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:15 Mikus_Aurelius
 
I may have to cave and get this after watching some let's plays. I'm a sucker for building games and even with its flaws it looks better than anything I've seen in years.

Does anyone know the latest on how to block Origin from scanning your system and phoning home? I've never installed Origin before. My own googling gave some suggestions, but many were over a year old and perhaps outdated.
 
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10. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:14 Verno
 
bhcompy wrote on Mar 5, 2013, 10:04:
Verno wrote on Mar 5, 2013, 09:48:
I wish the critics were taking less EA ad money and the users would ignore the DRM for 20 seconds and comment on the actual game quality. It's difficult for the average user to find a reasonable in between these days.

Ars Technica has a moderately scathing review. Cities are too small, lack of save/restore limits gameplay, traffic simulation sucks as always, bugs galore, upgrading roads destroys surrounding buildings, etc.

Thanks, that's a good read and helped me make up my mind. I'll definitely be passing, some of those things would drive me nuts and the limitations seem a bit ridiculous.
 
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9. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:04 bhcompy
 
Verno wrote on Mar 5, 2013, 09:48:
I wish the critics were taking less EA ad money and the users would ignore the DRM for 20 seconds and comment on the actual game quality. It's difficult for the average user to find a reasonable in between these days.

Ars Technica has a moderately scathing review. Cities are too small, lack of save/restore limits gameplay, traffic simulation sucks as always, bugs galore, upgrading roads destroys surrounding buildings, etc.
 
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8. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:02 InBlack
 
Error 37: The EA way!

Seriously, for all of those that preordered this game AND got burned by Diablo3....you are stupid cunts who get what they deserve! Next time have some fucking sense.

For all those who did not experience the clusterfuck of D3 and still preordered this game (or bought it at release) I seriously hope this game is as good as the "glowing" (pre)reviews are touting it. Somehow Im having doubts about that. I really do hope its a worthy successor, but Im going to wait and see. Or rather wait and hear word-of-mouth.
 
Avatar 46994
 
I have a nifty blue line!
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7. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 10:01 Dev
 
LOL, hilarious. They didn't offer pre-loads because the simcity team was patching up to the last second.

They would have been better off to let pre-loads go with the gold version, then do a day 0 patch. Since its always online anyway, it would still force everyone to update to play, only it would have let the majority of bandwidth be spread out, rather than concentrated.

Valve learned this long ago which is why they started pre-loads in the first place.
 
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6. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:58 yonder
 
Verno wrote on Mar 5, 2013, 09:48:
I wish the critics were taking less EA ad money and the users would ignore the DRM for 20 seconds and comment on the actual game quality. It's difficult for the average user to find a reasonable in between these days.

I will likely skip it though, I don't care for the social aspects and I'm not sure its worth the money at launch to get a new but ultimately lesser version of older games I own. I play these games as singleplayer so the online DRM stuff is just a potential source of frustration to boot.

Did you just say that the players should ignore the DRM and then complain about the DRM?


Anywayz... obviously the server issues are due to the bandwidth required to ban all of those players who complained.

This comment was edited on Mar 5, 2013, 10:24.
 
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5. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:56 Ozmodan
 
I don't care how good the game is, when it has persistent DRM it is a no buy for me. Not that I don't have a good internet connect, but there are tons of good games out there without this. Why encourage EA?  
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4. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:56 JaguarUSF
 
Verno wrote on Mar 5, 2013, 09:48:
I wish the critics were taking less EA ad money

All of the reviews that came out before release were done at a press-only event at EA HQ last weekend using limited numbers of players on one (most likely low ping) server. Obviously, none of the server connection issues could be assessed in such a closed environment. Personally, it doesn't matter how good or bad a game may be if you cannot play it.
 
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3. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:52 Beamer
 
nin wrote on Mar 5, 2013, 09:42:
as many gamers are using this opportunity to voice disapproval of the game's DRM, which requires it to be played online.

Woot - off to amazon I go to reviewbomb there.


I'm never a fan of people bombing (or boosting) what they haven't played. It makes actual review ratings utterly pointless and not at all helpful.

You get assholes saying "I haven't played/seen this, but I hate this decision [people actually reviewbombed Casino Royale because they hated a blond James Bond]" then you get fanboys reversing it with "I haven't actually played/seen this, but it must be awesome because the marketing rocks!" The end result is that there's little valid word of mouth and everyone is fucked.

The reviews for this game are absolutely glowing, with the caveat that you damn well better have a strong internet connection for it. If you fit that description, the people the game was made for, you'll love it. If you don't, do not buy it. Sounds reasonable to me. EA is intentionally restricting their audience, and it will probably hurt them regardless of reviewbombs.
 
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http://www.hydrahead.com
http://www.painkillerrecords.com
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2. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:48 Verno
 
I wish the critics were taking less EA ad money and the users would ignore the DRM for 20 seconds and comment on the actual game quality. It's difficult for the average user to find a reasonable in between these days.

I will likely skip it though, I don't care for the social aspects and I'm not sure its worth the money at launch to get a new but ultimately lesser version of older games I own. I play these games as singleplayer so the online DRM stuff is just a potential source of frustration to boot.
 
Avatar 51617
 
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1. Re: Ships Ahoy - SimCity; Refunds Offered for Launch Issues Mar 5, 2013, 09:42 nin
 
as many gamers are using this opportunity to voice disapproval of the game's DRM, which requires it to be played online.

Woot - off to amazon I go to reviewbomb there.

 
http://www.nin.com/pub/tension/
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120 Replies. 6 pages. Viewing page 6.
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