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SimCity EULA to be Fixed

The SimCity Facebook Page has a follow up to the story we helped break on Sunday about worrisome language in the EULA for the upcoming SimCity reboot suggesting beta testers would lose access to all EA games for failing to report bugs in the beta (thanks Joe). Here's word:

Heads up, Mayors – it’s been brought to our attention that there’s been some confusion regarding the bug-reporting policy in the EA beta test agreement for SimCity.

Don’t worry – EA has never taken away access to a player’s games for failing to report a bug. In fact, we’re in the process of updating our agreement to make this point clear before the beta starts this Friday. If you have any more questions, read our FAQ: http://bit.ly/UCpuAA

Hope to see you in the beta Friday!

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33 Replies. 2 pages. Viewing page 2.
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13. Re: SimCity EULA to be Fixed Jan 23, 2013, 11:42 RollinThundr
 
Verno wrote on Jan 23, 2013, 10:50:
RollinThundr wrote on Jan 23, 2013, 10:42:
While I don't disagree EA does deserve shit tossed their way for things, the constant stream of it, here especially, gets old after awhile.

Nah you're not really being fair about it. It's not a constant stream of complaints about the same old things, EA is just consistently in the news for this sort of thing. People bitch about other companies doing similar things, they just do a lot less of it there is less to complain about. I have no problem parsing what I do and don't like to read on the site, it is quite easy to ignore low content posters or to use the sites built in functionality for ignoring people that are bothering you.

I don't think I'm too far off from being spot on. Anytime there's a thread about EA shutting down online for 2+ year old titles and old sports games, people whine and cry. Take Two does this all the time sometimes even less than a year after a sports title has been out. Never a peep.

How many publishers (all of em) use DRM, microtransactions and day one dlc? Barely a peep. When it's a post about EA. OMG EA IS THE EVIL BUTTHURT!

Has EA done shitty things over the years with how they've handled studios after acquiring them? Yes, and they deserve the shit they get for it. But other publishers do the same shit really and no one cares unless EA's name is involved.
 
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12. Re: SimCity EULA to be Fixed Jan 23, 2013, 11:16 Creston
 
nin wrote on Jan 23, 2013, 09:28:
Heads up, chumps Mayors – it’s been brought to our attention that our hand was caught in the cookie jar there’s been some confusion regarding the bug-reporting policy in the EA beta test agreement for SimCity.

Don’t worry – EA has never taken away access to a player’s games for failing to report a bug this week. In fact, we’re in the process of updating our agreement to avoid fucking you in the ass further make this point clear before the beta starts this Friday. If you have any more questions, read our FAQ: http://bit.ly/UCpuAA

Hope to see you in the beta Friday! Please, for the love of god, show up. Please. A lot's riding on this. Hello?


Giggle

Creston
 
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11. Re: SimCity EULA to be Fixed Jan 23, 2013, 11:15 Creston
 
Don’t worry – EA has never taken away access to a player’s games for failing to report a bug

I recall, about a year ago, when they said "Don't worry - EA has never blocked people's access to a single player game because they were banned from the forum."

And yet, they did exactly that, on multiple occasions (which were verified.) So yeah, I would actually kinda worry.

Also, EA, if you never plan on doing it, why the fuck is it EXPLICITLY mentioned in your EULA? This wasn't just a case of some vague language being misinterpreted. It said that this would happen word for fucking word.

Assbags.

Creston
 
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10. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:56 Jivaro
 
Beamer wrote on Jan 23, 2013, 09:41:
<snipped to keep post smaller>

That is all well and good Beamer, but this isn't 1997. At some point software publishers and game developers need to start being held accountable for the entirety of their product or service, not just the parts of it they can't blame on the PR or legal departments. Blaming an overzealous attorney makes sense, and it may even be true, but haven't we been doing this long enough by now that his kind of stuff really shouldn't be happening? How long do these "industry growing pains" continue?

I don't disagree necessarily with the gist of your statement Beamer, and I totally agree with your example of Instagram. I just feel like in 2013 we shouldn't have these kind of things going on with a major gaming publisher. If this was some small team, self-publishing and using a non-specialist attorney who happens to be the brother-in-law of the lead designer, then I get it. EA on the other hand has been doing this awhile, it would seem fair to assume that they use attorneys that specialize in the field, and pays a lot of money for those attorneys. It just seems a bit naive to me to believe anyone outside of the legal department didn't know exactly what was said in the EULA and what it meant.
 
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9. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:50 Verno
 
RollinThundr wrote on Jan 23, 2013, 10:42:
While I don't disagree EA does deserve shit tossed their way for things, the constant stream of it, here especially, gets old after awhile.

Nah you're not really being fair about it. It's not a constant stream of complaints about the same old things, EA is just consistently in the news for this sort of thing. People bitch about other companies doing similar things, they just do a lot less of it there is less to complain about. I have no problem parsing what I do and don't like to read on the site, it is quite easy to ignore low content posters or to use the sites built in functionality for ignoring people that are bothering you.
 
Avatar 51617
 
Playing: South Park, Dark Souls 2
Watching: Enemy, Network, Wer
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8. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:42 RollinThundr
 
Verno wrote on Jan 23, 2013, 10:22:
RollinThundr wrote on Jan 23, 2013, 10:04:
You've been on BN long enough to know that any reason to whine and moan about EA's policies or practices, posters here will jump all over the chance.

That's actually the internet in general and EA's many shitty policies and practices over the years have given people plenty of reason.

While I don't disagree EA does deserve shit tossed their way for things, the constant stream of it, here especially, gets old after awhile.
 
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7. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:24 InBlack
 
Beamer wrote on Jan 23, 2013, 09:41:
No. People on this board get worked up incredibly over EULAs. Sometimes with reason. Sometimes not. When they mention restricting access usually not. Here is how EULAs usually go:
Attorney, probably outside counsel, writes it.
Attorney, inside counsel, stamps it.
Developer gets a copy, says "yeah, whatever," ignores it.
It goes out.

Outside counsel is trying to make sure it can't get sued for something that happens, so it includes everything. It wants to make sure that no one that gets banned for exploiting a bug (something that's valid to ban for in a competitive multiplayer game), so they write it in a way that makes it very difficult for someone to argue.

There's never any intent to abuse this, but it's someone covering their ass. And it's fine that people push back to make sure it can never be abused, but the odds of this being EA trying to be abusive is pretty much nil. It's just attorneys being attorneys, and the reason they act that way is to prevent from being sued themselves.

It's like the whole Instagram EULA thing. Again, Nilay Patel on The Verge, probably the only person I trust in analyzing EULAs, says that the one the internet set fire to Instagram for was actually a better EULA than the original. It had MORE rights for users and fewer for Instagram. It also spelled things out in plain English. But the original EULA was more obtuse, and it was there in the first place rather than a change that people looked to compare, so it wasn't something anyone complained about. People complained about the new, easier to read, more user friendly one, so Instagram went back to the old one. The one that gives them more control over your pictures and allows them to pass that extra control on to advertisers.

Again, it was probably just overzealous attorneys, not Instagram being evil. And again, it's ok to make people fight their attorneys rather than rubber stamp. I just want to point out it's probably no one being evil.

The road to hell is paved with good intentions...
 
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6. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:22 Verno
 
RollinThundr wrote on Jan 23, 2013, 10:04:
You've been on BN long enough to know that any reason to whine and moan about EA's policies or practices, posters here will jump all over the chance.

That's actually the internet in general and EA's many shitty policies and practices over the years have given people plenty of reason.
 
Avatar 51617
 
Playing: South Park, Dark Souls 2
Watching: Enemy, Network, Wer
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5. Re: SimCity EULA to be Fixed Jan 23, 2013, 10:04 RollinThundr
 
Beamer wrote on Jan 23, 2013, 09:41:
No. People on this board get worked up incredibly over EULAs. Sometimes with reason. Sometimes not. When they mention restricting access usually not. Here is how EULAs usually go:
Attorney, probably outside counsel, writes it.
Attorney, inside counsel, stamps it.
Developer gets a copy, says "yeah, whatever," ignores it.
It goes out.

Outside counsel is trying to make sure it can't get sued for something that happens, so it includes everything. It wants to make sure that no one that gets banned for exploiting a bug (something that's valid to ban for in a competitive multiplayer game), so they write it in a way that makes it very difficult for someone to argue.

There's never any intent to abuse this, but it's someone covering their ass. And it's fine that people push back to make sure it can never be abused, but the odds of this being EA trying to be abusive is pretty much nil. It's just attorneys being attorneys, and the reason they act that way is to prevent from being sued themselves.

It's like the whole Instagram EULA thing. Again, Nilay Patel on The Verge, probably the only person I trust in analyzing EULAs, says that the one the internet set fire to Instagram for was actually a better EULA than the original. It had MORE rights for users and fewer for Instagram. It also spelled things out in plain English. But the original EULA was more obtuse, and it was there in the first place rather than a change that people looked to compare, so it wasn't something anyone complained about. People complained about the new, easier to read, more user friendly one, so Instagram went back to the old one. The one that gives them more control over your pictures and allows them to pass that extra control on to advertisers.

Again, it was probably just overzealous attorneys, not Instagram being evil. And again, it's ok to make people fight their attorneys rather than rubber stamp. I just want to point out it's probably no one being evil.

You've been on BN long enough to know that any reason to whine and moan about EA's policies or practices, posters here will jump all over the chance.
 
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4. Re: More Big Picture Details Jan 23, 2013, 09:57 HorrorScope
 
Some confusion? No it was in there and they state it is incorrect. That isn't confusion. It should have been caught, there are people responsible for it and things like that are usually gone over very well by those responsible.

I was off by a day, I figured this would have come out Tuesday. Once the gaming population caught wind, it was obvious it had to be addressed.
 
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3. Re: SimCity EULA to be Fixed Jan 23, 2013, 09:41 Beamer
 
No. People on this board get worked up incredibly over EULAs. Sometimes with reason. Sometimes not. When they mention restricting access usually not. Here is how EULAs usually go:
Attorney, probably outside counsel, writes it.
Attorney, inside counsel, stamps it.
Developer gets a copy, says "yeah, whatever," ignores it.
It goes out.

Outside counsel is trying to make sure it can't get sued for something that happens, so it includes everything. It wants to make sure that no one that gets banned for exploiting a bug (something that's valid to ban for in a competitive multiplayer game), so they write it in a way that makes it very difficult for someone to argue.

There's never any intent to abuse this, but it's someone covering their ass. And it's fine that people push back to make sure it can never be abused, but the odds of this being EA trying to be abusive is pretty much nil. It's just attorneys being attorneys, and the reason they act that way is to prevent from being sued themselves.

It's like the whole Instagram EULA thing. Again, Nilay Patel on The Verge, probably the only person I trust in analyzing EULAs, says that the one the internet set fire to Instagram for was actually a better EULA than the original. It had MORE rights for users and fewer for Instagram. It also spelled things out in plain English. But the original EULA was more obtuse, and it was there in the first place rather than a change that people looked to compare, so it wasn't something anyone complained about. People complained about the new, easier to read, more user friendly one, so Instagram went back to the old one. The one that gives them more control over your pictures and allows them to pass that extra control on to advertisers.

Again, it was probably just overzealous attorneys, not Instagram being evil. And again, it's ok to make people fight their attorneys rather than rubber stamp. I just want to point out it's probably no one being evil.
 
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2. Re: SimCity EULA to be Fixed Jan 23, 2013, 09:37 Verno
 
Nice to see them back down and listen to reason on this.  
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Playing: South Park, Dark Souls 2
Watching: Enemy, Network, Wer
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1. Re: SimCity EULA to be Fixed Jan 23, 2013, 09:28 nin
 
Heads up, chumps Mayors – it’s been brought to our attention that our hand was caught in the cookie jar there’s been some confusion regarding the bug-reporting policy in the EA beta test agreement for SimCity.

Don’t worry – EA has never taken away access to a player’s games for failing to report a bug this week. In fact, we’re in the process of updating our agreement to avoid fucking you in the ass further make this point clear before the beta starts this Friday. If you have any more questions, read our FAQ: http://bit.ly/UCpuAA

Hope to see you in the beta Friday! Please, for the love of god, show up. Please. A lot's riding on this. Hello?

 
http://www.nin.com/pub/tension/
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