|
|
 |
| [Jul 31, 2012, 9:33 pm ET] - Share - Viewing Comments |
Valve announces an updated Steam Subscriber Agreement, becoming the latest company to attempt to avoid potential class action lawsuits by prohibiting them as a term of service. Here is their explanation of this: We’re also introducing a new dispute resolution process that will benefit you and Valve. Recently, a number of companies have created similar provisions which have generated lots of discussion from customers and communities, and we’ve been following these discussions closely. On Steam, whenever a customer is unhappy with any transaction, our first goal is to resolve things as quickly as possible through the normal customer support process. However in those instances in which we can't resolve a dispute, we've outlined a new required process whereby we agree to use arbitration or small claims court to resolve the dispute. In the arbitration process, Valve will reimburse your costs of the arbitration for claims under a certain amount. Reimbursement by Valve is provided regardless of the arbitrator’s decision, provided that the arbitrator does not determine the claim to be frivolous or the costs unreasonable.
Most significant to the new dispute resolution terms is that customers may now only bring individual claims, not class action claims. We considered this change very carefully. It’s clear to us that in some situations, class actions have real benefits to customers. In far too many cases however, class actions don’t provide any real benefit to users and instead impose unnecessary expense and delay, and are often designed to benefit the class action lawyers who craft and litigate these claims. Class actions like these do not benefit us or our communities. We think this new dispute resolution process is faster and better for you and Valve while avoiding unnecessary costs, and that it will therefore benefit the community as a whole.
 |
| 36. |
Re: Steam Precludes Class Action Lawsuits |
Jul 31, 2012, 23:22 |
Veterator |
|
|
Much like everything else to do with businesses. Once one does it and gets away with it, the rest follow if it looks like it's common and has benefits to them.
This stuff is why EULAs should have some regulations placed on them, hell all agreements should have some regulations placed on them with SEVERE penalties to discourage language that ever borders on breaking those regulations.
The below story should be enough reason as to why forced arbitration in any agreement is bullshit. Because it prevents crimes from being brought to light.
I mean it resulted in a law being passed stopping arbitration clauses in companies who work with the defense department, but it's clearly not in the best interest when an actual crime has taken place. Not just a mistake or glitch, but they are committing a crime.
http://prospect.org/article/how-women-won-kbr-rape-case
I find the idea that someone is having you sign away your legal avenues over video games to be...........eye raising. There's an undertone of "We have, are, or are going to be screwing you soon, sign this please."
Any company being able to do that shouldn't be legal without them adhering to guidelines and restrictions on it set in law. |
|
|
|
|
|
 |
|
| |
| |
|
Date |
Subject |
Author |
| |
1. |
Jul 31, 21:34 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
2. |
Jul 31, 21:40 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
17. |
Jul 31, 22:26 |
Re: Steam Precludes Class Action Lawsuits |
Icewind |
| |
29. |
Jul 31, 23:12 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
31. |
Jul 31, 23:18 |
Re: Steam Precludes Class Action Lawsuits |
Sepharo |
| |
60. |
Aug 1, 00:09 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
68. |
Aug 1, 00:43 |
Re: Steam Precludes Class Action Lawsuits |
Sepharo |
| |
3. |
Jul 31, 21:45 |
Re: Steam Precludes Class Action Lawsuits |
RailWizard |
| |
4. |
Jul 31, 21:52 |
Re: Steam Precludes Class Action Lawsuits |
Tom |
| |
86. |
Aug 1, 08:19 |
Re: Steam Precludes Class Action Lawsuits |
Mr. Tact |
| |
5. |
Jul 31, 21:52 |
Re: Steam Precludes Class Action Lawsuits |
JohnBirshire |
| |
6. |
Jul 31, 21:53 |
Re: Steam Precludes Class Action Lawsuits |
Atomic |
| |
7. |
Jul 31, 21:53 |
Re: Steam Precludes Class Action Lawsuits |
jdreyer |
| |
10. |
Jul 31, 22:00 |
Re: Steam Precludes Class Action Lawsuits |
Rattlehead |
| |
76. |
Aug 1, 02:47 |
Re: Steam Precludes Class Action Lawsuits |
Dirwulf |
| |
8. |
Jul 31, 21:55 |
Re: Steam Precludes Class Action Lawsuits |
Cutter |
| |
9. |
Jul 31, 21:57 |
Re: Steam Precludes Class Action Lawsuits |
Overon |
| |
11. |
Jul 31, 22:01 |
Re: Steam Precludes Class Action Lawsuits |
Atomic |
| |
12. |
Jul 31, 22:04 |
Re: Steam Precludes Class Action Lawsuits |
jamiedj99 |
| |
13. |
Jul 31, 22:05 |
Re: Steam Precludes Class Action Lawsuits |
theyarecomingforyou |
| |
14. |
Jul 31, 22:14 |
Re: Steam Precludes Class Action Lawsuits |
NewMaxx |
| |
15. |
Jul 31, 22:22 |
Re: Steam Precludes Class Action Lawsuits |
Icewind |
| |
16. |
Jul 31, 22:24 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
20. |
Jul 31, 22:33 |
Re: Steam Precludes Class Action Lawsuits |
Dades |
| |
22. |
Jul 31, 22:42 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
23. |
Jul 31, 22:52 |
Re: Steam Precludes Class Action Lawsuits |
Dades |
| |
26. |
Jul 31, 23:08 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
28. |
Jul 31, 23:11 |
Re: Steam Precludes Class Action Lawsuits |
Mad Max RW |
| |
33. |
Jul 31, 23:18 |
Re: Steam Precludes Class Action Lawsuits |
nin |
| |
30. |
Jul 31, 23:15 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
35. |
Jul 31, 23:21 |
Re: Steam Precludes Class Action Lawsuits |
Crustacean Soup |
| |
42. |
Jul 31, 23:29 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
45. |
Jul 31, 23:33 |
Re: Steam Precludes Class Action Lawsuits |
Crustacean Soup |
| |
47. |
Jul 31, 23:37 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
49. |
Jul 31, 23:40 |
Re: Steam Precludes Class Action Lawsuits |
Crustacean Soup |
| |
50. |
Jul 31, 23:44 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
56. |
Jul 31, 23:53 |
Re: Steam Precludes Class Action Lawsuits |
Crustacean Soup |
| |
53. |
Jul 31, 23:48 |
Re: Steam Precludes Class Action Lawsuits |
Cutter |
| |
57. |
Jul 31, 23:55 |
Re: Steam Precludes Class Action Lawsuits |
Dades |
| |
81. |
Aug 1, 05:12 |
Re: Steam Precludes Class Action Lawsuits |
eRe4s3r |
| |
82. |
Aug 1, 05:30 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
84. |
Aug 1, 08:10 |
Re: Steam Precludes Class Action Lawsuits |
daPhoenix |
| |
91. |
Aug 1, 09:28 |
Re: Steam Precludes Class Action Lawsuits |
eRe4s3r |
| |
39. |
Jul 31, 23:24 |
Re: Steam Precludes Class Action Lawsuits |
Asmo |
| |
40. |
Jul 31, 23:27 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
41. |
Jul 31, 23:27 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
43. |
Jul 31, 23:29 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
52. |
Jul 31, 23:48 |
Re: Steam Precludes Class Action Lawsuits |
Dades |
| |
24. |
Jul 31, 22:53 |
Re: Steam Precludes Class Action Lawsuits |
007Bistromath |
| |
37. |
Jul 31, 23:23 |
Re: Steam Precludes Class Action Lawsuits |
Prez |
| |
46. |
Jul 31, 23:34 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
48. |
Jul 31, 23:40 |
Re: Steam Precludes Class Action Lawsuits |
Sepharo |
| |
51. |
Jul 31, 23:44 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
66. |
Aug 1, 00:37 |
Re: Steam Precludes Class Action Lawsuits |
Jensen |
| |
87. |
Aug 1, 08:22 |
Re: Steam Precludes Class Action Lawsuits |
Mr. Tact |
| |
113. |
Aug 1, 12:36 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
116. |
Aug 1, 12:46 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
119. |
Aug 1, 13:14 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
121. |
Aug 1, 13:34 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
122. |
Aug 1, 13:52 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
131. |
Aug 1, 15:31 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
136. |
Aug 2, 08:46 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
137. |
Aug 2, 09:05 |
Re: Steam Precludes Class Action Lawsuits |
Bhruic |
| |
139. |
Aug 2, 09:32 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
140. |
Aug 2, 09:45 |
Re: Steam Precludes Class Action Lawsuits |
Bhruic |
| |
141. |
Aug 2, 09:58 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
144. |
Aug 2, 10:42 |
Re: Steam Precludes Class Action Lawsuits |
Bhruic |
| |
145. |
Aug 2, 11:02 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
146. |
Aug 2, 14:23 |
Re: Steam Precludes Class Action Lawsuits |
JohnnyRotten |
| |
147. |
Aug 2, 16:39 |
Re: Steam Precludes Class Action Lawsuits |
Prez |
| |
62. |
Aug 1, 00:13 |
Re: Steam Precludes Class Action Lawsuits |
theyarecomingforyou |
| |
63. |
Aug 1, 00:23 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
65. |
Aug 1, 00:36 |
Re: Steam Precludes Class Action Lawsuits |
theyarecomingforyou |
| |
67. |
Aug 1, 00:38 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
69. |
Aug 1, 01:02 |
Re: Steam Precludes Class Action Lawsuits |
theyarecomingforyou |
| |
71. |
Aug 1, 01:24 |
Re: Steam Precludes Class Action Lawsuits |
Wowbagger_TIP |
| |
83. |
Aug 1, 07:06 |
Re: Steam Precludes Class Action Lawsuits |
Bhruic |
| |
114. |
Aug 1, 12:40 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
96. |
Aug 1, 10:24 |
Re: Steam Precludes Class Action Lawsuits |
deqer |
| |
18. |
Jul 31, 22:26 |
Re: Steam Precludes Class Action Lawsuits |
Saboth |
| |
19. |
Jul 31, 22:32 |
Re: Steam Precludes Class Action Lawsuits |
ASeven |
| |
61. |
Aug 1, 00:12 |
Re: Steam Precludes Class Action Lawsuits |
Warskull |
| |
64. |
Aug 1, 00:31 |
Re: Steam Precludes Class Action Lawsuits |
Mashiki Amiketo |
| |
80. |
Aug 1, 04:44 |
Re: Steam Precludes Class Action Lawsuits |
netnerd85 |
| |
21. |
Jul 31, 22:42 |
Re: Steam Precludes Class Action Lawsuits |
007Bistromath |
| |
25. |
Jul 31, 23:01 |
Re: Steam Precludes Class Action Lawsuits |
Sepharo |
| |
27. |
Jul 31, 23:11 |
Re: Steam Precludes Class Action Lawsuits |
Closed Betas |
| |
32. |
Jul 31, 23:18 |
Re: Steam Precludes Class Action Lawsuits |
btallas |
| |
34. |
Jul 31, 23:20 |
Re: Steam Precludes Class Action Lawsuits |
Sepharo |
| |
97. |
Aug 1, 10:28 |
Re: Steam Precludes Class Action Lawsuits |
deqer |
| |
99. |
Aug 1, 10:33 |
Re: Steam Precludes Class Action Lawsuits |
nin |
| |
100. |
Aug 1, 10:49 |
Re: Steam Precludes Class Action Lawsuits |
deqer |
| |
101. |
Aug 1, 10:53 |
Re: Steam Precludes Class Action Lawsuits |
nin |
| |
102. |
Aug 1, 10:56 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
105. |
Aug 1, 11:09 |
Re: Steam Precludes Class Action Lawsuits |
deqer |
| |
104. |
Aug 1, 11:01 |
Re: Steam Precludes Class Action Lawsuits |
Mr. Tact |
| |
106. |
Aug 1, 11:10 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
108. |
Aug 1, 11:28 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
115. |
Aug 1, 12:44 |
Re: Steam Precludes Class Action Lawsuits |
Scheherazade |
| |
135. |
Aug 2, 07:54 |
Re: Steam Precludes Class Action Lawsuits |
Mr. Tact |
| |
138. |
Aug 2, 09:20 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
38. |
Jul 31, 23:24 |
Re: Steam Precludes Class Action Lawsuits |
NegaDeath |
| |
75. |
Aug 1, 02:43 |
Re: Steam Precludes Class Action Lawsuits |
jimnms |
| >> |
36. |
Jul 31, 23:22 |
Re: Steam Precludes Class Action Lawsuits |
Veterator |
| |
44. |
Jul 31, 23:33 |
Re: Steam Precludes Class Action Lawsuits |
Mashiki Amiketo |
| |
54. |
Jul 31, 23:49 |
Re: Steam Precludes Class Action Lawsuits |
Closed Betas |
| |
55. |
Jul 31, 23:52 |
Re: Steam Precludes Class Action Lawsuits |
StingingVelvet |
| |
58. |
Jul 31, 23:56 |
Re: Steam Precludes Class Action Lawsuits |
Mashiki Amiketo |
| |
59. |
Aug 1, 00:01 |
Re: Steam Precludes Class Action Lawsuits |
ledhead1969 |
| |
70. |
Aug 1, 01:22 |
Re: Steam Precludes Class Action Lawsuits |
El Pit |
| |
72. |
Aug 1, 02:06 |
Re: Steam Precludes Class Action Lawsuits |
^Drag0n^ |
| |
73. |
Aug 1, 02:09 |
Re: Steam Precludes Class Action Lawsuits |
PropheT |
| |
74. |
Aug 1, 02:11 |
Re: Steam Precludes Class Action Lawsuits |
entr0py |
| |
77. |
Aug 1, 03:02 |
Re: Steam Precludes Class Action Lawsuits |
Anonymous |
| |
78. |
Aug 1, 03:53 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
79. |
Aug 1, 04:12 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
85. |
Aug 1, 08:10 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
88. |
Aug 1, 08:34 |
Re: Steam Precludes Class Action Lawsuits |
Omni |
| |
89. |
Aug 1, 08:54 |
sick of counting sheep |
space captain |
| |
90. |
Aug 1, 09:04 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
92. |
Aug 1, 09:50 |
Re: Steam Precludes Class Action Lawsuits |
LurkerLito |
| |
93. |
Aug 1, 09:58 |
Re: Steam Precludes Class Action Lawsuits |
Prez |
| |
94. |
Aug 1, 10:02 |
Re: Steam Precludes Class Action Lawsuits |
Phasenoise |
| |
95. |
Aug 1, 10:09 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
103. |
Aug 1, 10:59 |
Re: Steam Precludes Class Action Lawsuits |
Phasenoise |
| |
110. |
Aug 1, 11:31 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
98. |
Aug 1, 10:32 |
Re: Steam Precludes Class Action Lawsuits |
avianflu |
| |
107. |
Aug 1, 11:27 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
109. |
Aug 1, 11:29 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
112. |
Aug 1, 11:37 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
111. |
Aug 1, 11:36 |
Re: Steam Precludes Class Action Lawsuits |
HorrorScope |
| |
117. |
Aug 1, 12:46 |
Re: Steam Precludes Class Action Lawsuits |
El Pit |
| |
120. |
Aug 1, 13:15 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
118. |
Aug 1, 12:54 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
123. |
Aug 1, 14:02 |
Re: Steam Precludes Class Action Lawsuits |
eunichron |
| |
124. |
Aug 1, 14:06 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
125. |
Aug 1, 14:07 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
126. |
Aug 1, 14:10 |
Re: Steam Precludes Class Action Lawsuits |
NKD |
| |
130. |
Aug 1, 15:20 |
Re: Steam Precludes Class Action Lawsuits |
Creston |
| |
148. |
Aug 2, 17:46 |
Re: Steam Precludes Class Action Lawsuits |
LurkerLito |
| |
128. |
Aug 1, 14:34 |
Re: Steam Precludes Class Action Lawsuits |
Prez |
| |
129. |
Aug 1, 14:52 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
132. |
Aug 1, 16:19 |
Re: Steam Precludes Class Action Lawsuits |
Prez |
| |
133. |
Aug 1, 16:29 |
Re: Steam Precludes Class Action Lawsuits |
deqer |
| |
134. |
Aug 1, 19:27 |
Re: Steam Precludes Class Action Lawsuits |
Mashiki Amiketo |
| |
127. |
Aug 1, 14:24 |
Re: Steam Precludes Class Action Lawsuits |
JohnnyRotten |
| |
142. |
Aug 2, 10:03 |
Re: Steam Precludes Class Action Lawsuits |
Verno |
| |
143. |
Aug 2, 10:22 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
| |
149. |
Aug 2, 18:52 |
Re: Steam Precludes Class Action Lawsuits |
2nd_floor |
| |
150. |
Aug 2, 19:03 |
Re: Steam Precludes Class Action Lawsuits |
Beamer |
| |
152. |
Aug 3, 12:29 |
Re: Steam Precludes Class Action Lawsuits |
JohnnyRotten |
| |
151. |
Aug 2, 19:39 |
Re: Steam Precludes Class Action Lawsuits |
Dev |
|
|
|