Bug Fixes
For a full list of documented game and service bugs, please review the Known Issues sticky located in the Bug Report forum.
HorrorScope wrote on May 29, 2012, 22:15:nin wrote on May 29, 2012, 22:14:You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
Well when it does, I won't be blaming blizzard for it!
We'll see, you won't know until it happens. Always easy to talk about what you would do when it happens to another. Shit, I'd call that line of thinking the True American Way.
nin wrote on May 29, 2012, 22:14:You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
Well when it does, I won't be blaming blizzard for it!
nin wrote on May 29, 2012, 22:14:
And once again, that's not a blizzard problem. Blizzard is not in charge of the security of your computer. YOU ARE.
Sepharo wrote on May 29, 2012, 22:19:nin wrote on May 29, 2012, 22:14:You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
Well when it does, I won't be blaming blizzard for it!
Well you could still blame Blizzard for making something so attractive to hackers. No one is desperately trying hack my Tiny Tower account.
theyarecomingforyou wrote on May 29, 2012, 20:49:
Nobody is denying that Blizzard has taken steps to improve security and is continuing to do so.
nin wrote on May 29, 2012, 22:14:You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
Well when it does, I won't be blaming blizzard for it!
nin wrote on May 29, 2012, 22:14:You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
Well when it does, I won't be blaming blizzard for it!
You could have a doctorate in computer science and still fall victim. So in reality everyone could be at fault at some point. Just wait your turn.
nin wrote on May 29, 2012, 22:02:
Blizzard is not in charge of the security of your computer. YOU ARE.
theyarecomingforyou wrote on May 29, 2012, 21:56:nin wrote on May 29, 2012, 20:56:If we're going to play this game then I raise you: there's no evidence it wasn't you that hacked him. Are we done acting like 3yr olds? If he didn't click on a malicious link or install dubious software, and he had a fully up to date system with anti-virus, then should the concern not be that this could become a widespread issue? Either malicious software is bypassing reasonable precautions or there is an issue with remote hacks. If it's the former then it can even get around the authenticator, as previous attacks have done exactly that. Both are serious concerns, yet you're still keen to blame the user and defend the company profiting from adopting an insecure system.
Considering he got hacked, there's no evidence he's not compromised.
nin wrote on May 29, 2012, 20:56:If we're going to play this game then I raise you: there's no evidence it wasn't you that hacked him. Are we done acting like 3yr olds? If he didn't click on a malicious link or install dubious software, and he had a fully up to date system with anti-virus, then should the concern not be that this could become a widespread issue? Either malicious software is bypassing reasonable precautions or there is an issue with remote hacks. If it's the former then it can even get around the authenticator, as previous attacks have done exactly that. Both are serious concerns, yet you're still keen to blame the user and defend the company profiting from adopting an insecure system.
Considering he got hacked, there's no evidence he's not compromised.
Krovven wrote on May 29, 2012, 18:19:
So much misinformation both negative and positive coming from everyone. But Im only going to waste my time to correct one thing.
From... http://us.battle.net/d3/en/forum/topic/5149181449#1In all of the individual Diablo III-related compromise cases we've investigated, none have occurred after a physical Battle.net Authenticator or Battle.net Mobile Authenticator app was attached to the player's account, and we have yet to find any situation where a Diablo III player's account was accessed outside of "traditional" compromise methods (i.e. someone logging using an account's login email and password).
This is all new to non-WoW players, so the misinformation and rage is flowing freely.
I've been using a mobile Authenticator since it was released for Battle.net and I've never had any problems. Nor did I before I started using the Authenticator. Since I've started using it many people I know in WoW had their account "hacked" and they never had an Authenticator.
There are many ways that someone could "hack" an account, most of them end up being enduser error. This doesn't mean that there couldn't be a leak somewhere in Blizzard, just means it is very unlikely and I'd bet 99 times out of 100 that the source of the compromise was on the users end.
Muscular Beaver wrote on May 29, 2012, 19:55:
Awesome going...
Right now I am thinking about getting a refund.
Krovven wrote on May 29, 2012, 18:19:
So much misinformation both negative and positive coming from everyone. But Im only going to waste my time to correct one thing.
Nobody is denying that Blizzard has taken steps to improve security and is continuing to do so. However, a considerable number of people are having their experiences ruined by account hacks and there's a lot more that can be done. The reality is that you don't get this with other games. My brother and I play TF2 - another game with inventory and trading systems - and our accounts have never been hacked, nor have we needed an authenticator.
There is still no evidence that it's a malware infection and - more importantly - he took sensible and reasonable precautions (using anti-virus, keeping software up to date, etc).
nin wrote on May 29, 2012, 18:48:As I've already said, I checked whether he had visited any suspicious links or installed any dubious software and he hadn't. There is still no evidence that it's a malware infection and - more importantly - he took sensible and reasonable precautions (using anti-virus, keeping software up to date, etc).
And none of that is a guaranty. All it takes is one web site visit. I spend days cleaning up shit like that, when Kaspersky, MBAM, Spybot MSSE find nothing. But fireeye still shows the machine phoning home.
And none of that is blizzards fault.
HorrorScope wrote on May 29, 2012, 19:54:That's exactly the point though. All you can do is keep your computer up to date and take sensible precautions. If somebody wants to get through then there's very little you can do. Yet people persist in blaming the victim. Now, let's compare this to rape. Are rape victims to blame for being too stupid to carry pepper spray or for wearing clothes that were too easy to get into or for not learning self-defence? It strikes me as quite ludicrous that people here are so willing to blame my brother despite knowing nothing about him and not knowing any of the details.
Not that this is bad advice, but does anyone ever stop to think of this logically, about patches.
Lets say you updated everything today, you make it sound as if someone would be safe. But we know in a month MS and Adobe will have additional security patches. So how can you be safe today, when in a month more fixes are coming? Obviously something was missed this month. And a month after that more? How's come last months updates weren't good enough? And this months will be?
Krovven wrote on May 29, 2012, 19:34:Nobody is denying that Blizzard has taken steps to improve security and is continuing to do so. However, a considerable number of people are having their experiences ruined by account hacks and there's a lot more that can be done. The reality is that you don't get this with other games. My brother and I play TF2 - another game with inventory and trading systems - and our accounts have never been hacked, nor have we needed an authenticator.
So even though the likelihood of the problem being 99% end-user related, Blizzard isn't doing enough? They use a random key gen hardware, release free software for smart phones and they still don't do enough? This is all to protect the masses that are incapable of protecting themselves. To my knowledge, the only other game company that has done as much is Sony with EQ, and that happened long after Blizzard did it for WoW.
Pretty much every government branch and major company in the US (nevermind the rest of the world) has been hacked and continues to get hacked.