He showed me the other character when we all played at my office "yes, I have 4 gaming pc's in my office at my Sports Bar". His original character was pretty new so the reason nothing was taken was probably because he didn't have anything worth taking. I told him to make sure to get the most updated antivirus and scan his main pc for adware/spyware/virii, ect... Also made sure he changed his account password and his email account password, just in case it was hacked as well.