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Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:

But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions weíre making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, Iím not sure Iím answering your question directly. Itís sort of like this kind of messy issue, and it doesnít really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if youíre not doing that it doesnít really matter what you think about various supreme court decisions or EU decisions. If youíre not making your customers happy youíre doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.

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15. Re: Gabe Newell on Valve Hardware and Owning Steam Games Feb 20, 2012, 12:36 Beamer
 
Dev wrote on Feb 20, 2012, 12:21:
Beamer wrote on Feb 20, 2012, 12:14:
Not sure what you see EA doing here that Valve isn't, other than giving non-answers. Origin, from what I gather, has plenty of other flaws compared to Steam (or anything), but this doesn't really seem like one.
I don't get what you are saying here. Are you saying EA/origin doesn't remove access to game libraries? Because we know that's not the case, EA bans you from games from posting on their FORUMS. We also know the origin EULA says if you don't play your games in a while they WILL (not may, its worded WILL) remove games from your library.

I'm not saying this at all (though I believe EA said that the forum ban game ban connection was a mistake.) I'm saying Valve does essentially the same thing. Valve has removed user accounts. That takes away games people bought. That means people do not own the games they buy on Steam.

So Valve essentially does what EA does, only EA says they do it and Valve gives non-answers and avoids the question.


I love Valve and I love Gabe, but that non-answer is pretty remarkable
 
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  1. Feb 20, 10:36 Re: Gabe Newell on Valve Hardware and Owning Steam Games nin
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>> 15. Feb 20, 12:36    Re: Gabe Newell on Valve Hardware and Owning Steam Games Beamer
  16. Feb 20, 12:39     Re: Gabe Newell on Valve Hardware and Owning Steam Games CJ_Parker
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  100. Feb 21, 16:43  Re: Gabe Newell on Valve Hardware and Owning Steam Games nin
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  107. Feb 22, 00:54   Re: Gabe Newell on Valve Hardware and Owning Steam Games Sepharo
  108. Feb 22, 21:32    Re: Gabe Newell on Valve Hardware and Owning Steam Games nin


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