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Steam Breach Follow-up

Valve has issued an update from Gabe Newell with more on the breach of the Steam service late last year. Apparently more information was compromised than was originally believed:

Dear Steam Users and Steam Forum Users

We continue our investigation of last year's intrusion with the help of outside security experts. In my last note about this, I described how intruders had accessed our Steam database but we found no evidence that the intruders took information from that database. That is still the case.

Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008. This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.

We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it's a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well.

We are still investigating and working with law enforcement authorities. Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.

Gabe

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10. Re: Steam Breach Follow-up Feb 10, 2012, 22:22 Snabel
 
commonperson wrote on Feb 10, 2012, 22:09:
. I'm not demanding a new game or anything but it's interesting when Sony screwed up and were hacked they had their balls nailed to the wall. When Steam screwed up and were hacked the reaction has been much more tepid.

Sony has a long history lf lying to their customers and blatantly treating them like shit.

Valve has a long history of being open with their customers and giving their customers what they want.

Even if both companies committed the same error, handled it equally and the outcome of the events had the same consequence for their separate users, which I don't think is what actually happened, I believe that the different reactions are a fair representation of the users regard for their general treatment. I believe it's a bit naive to expect the same reaction with such an entirely different attitude, culture and history with both companies.
 
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    Date Subject Author
  1. Feb 10, 20:54 Re: Steam Breach Follow-up cronik
  2. Feb 10, 20:57 Re: Steam Breach Follow-up jacobvandy
  8. Feb 10, 22:09  Re: Steam Breach Follow-up commonperson
  9. Feb 10, 22:19   Re: Steam Breach Follow-up Dev
>> 10. Feb 10, 22:22   Re: Steam Breach Follow-up Snabel
  13. Feb 10, 23:31   Re: Steam Breach Follow-up Creston
  14. Feb 10, 23:45    Re: Steam Breach Follow-up Shok
  16. Feb 11, 00:21     Re: Steam Breach Follow-up Mashiki Amiketo
  18. Feb 11, 02:56      Re: Steam Breach Follow-up Kajetan
  17. Feb 11, 00:54   Re: Steam Breach Follow-up Mordecai Walfish
  3. Feb 10, 21:11 Re: Steam Breach Follow-up Marvin T. Martian
  15. Feb 11, 00:20  Re: Steam Breach Follow-up Mordecai Walfish
  33. Feb 11, 12:20  Re: Steam Breach Follow-up DrEvil
  4. Feb 10, 21:16 a Blackhawk
  5. Feb 10, 21:39  Re: jtw321@gmail.com Beelzebud
  6. Feb 10, 21:49   Re: jtw321@gmail.com Slashman
  7. Feb 10, 21:53    Re: jtw321@gmail.com deadearth
  19. Feb 11, 03:23     Re: jtw321@gmail.com Flatline
  20. Feb 11, 04:34      Re: jtw321@gmail.com DarkCntry
  22. Feb 11, 06:11      Re: jtw321@gmail.com zirik
  25. Feb 11, 07:08      Re: jtw321@gmail.com Mashiki Amiketo
  51. Feb 12, 20:09       Re: jtw321@gmail.com Flatline
  11. Feb 10, 22:23    Re: jtw321@gmail.com ^Drag0n^
  12. Feb 10, 23:23   Re: jtw321@gmail.com PropheT
  21. Feb 11, 04:46 Re: Steam Breach Follow-up theyarecomingforyou
  23. Feb 11, 06:20  Re: Steam Breach Follow-up zirik
  24. Feb 11, 06:38   Re: Steam Breach Follow-up Dev
  27. Feb 11, 07:28    Re: Steam Breach Follow-up zirik
  28. Feb 11, 07:40     Re: Steam Breach Follow-up yuastnav
  29. Feb 11, 07:47      Re: Steam Breach Follow-up zirik
  30. Feb 11, 07:59     Re: Steam Breach Follow-up Mashiki Amiketo
  31. Feb 11, 09:19      Re: Steam Breach Follow-up alvador
  40. Feb 11, 19:14       Re: Steam Breach Follow-up zirik
  42. Feb 11, 19:17        Re: Steam Breach Follow-up Sepharo
  44. Feb 11, 19:28         Re: Steam Breach Follow-up zirik
  46. Feb 11, 19:30          Re: Steam Breach Follow-up Sepharo
  50. Feb 12, 01:09        Re: Steam Breach Follow-up z0dd
  26. Feb 11, 07:17 Re: Steam Breach Follow-up Cutter
  34. Feb 11, 12:22  Re: Steam Breach Follow-up DrEvil
  32. Feb 11, 10:59 Re: Steam Breach Follow-up JohnBirshire
  35. Feb 11, 12:55 Re: Steam Breach Follow-up avianflu
  36. Feb 11, 12:57  Re: Steam Breach Follow-up DrEvil
  39. Feb 11, 13:39   Re: Steam Breach Follow-up avianflu
  49. Feb 11, 22:52    Re: Steam Breach Follow-up DrEvil
  37. Feb 11, 12:58  Re: Steam Breach Follow-up nin
  38. Feb 11, 13:36  Re: Steam Breach Follow-up Dev
  41. Feb 11, 19:16   Re: Steam Breach Follow-up zirik
  43. Feb 11, 19:21  Re: Steam Breach Follow-up zirik
  45. Feb 11, 19:29   Re: Steam Breach Follow-up Sepharo
  52. Feb 12, 20:11    Re: Steam Breach Follow-up Flatline
  53. Feb 12, 20:14     Re: Steam Breach Follow-up Sepharo
  48. Feb 11, 22:01  Re: Steam Breach Follow-up Mordecai Walfish
  47. Feb 11, 20:38 Re: Steam Breach Follow-up Dev


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