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Dragon Age DRM Servers Fixed

The BioWare Social Network has word that the authentication server problem that was keeping players from accessing Dragon Age: Origins for several days is now cleared up. A new update simply says: "This should now be fixed - please login and retry."

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31. Re: Dragon Age DRM Servers Fixed Apr 13, 2011, 14:14 Elessar
 
Creston wrote on Apr 13, 2011, 13:02:
I'd like to point out that this issue didn't JUST get reported on bio's forum either. Plenty of people opened tickets with EA over the weekend, and got ignored, as usual. It's EA's vaunted support/quality assurance at work.

But it's great to see industry mouthpieces still trying to pretend like it's perfectly normal to have a 16 month old SINGLE PLAYER GAME break for four days because of outdated and retarded fucking DRM. We just don't understand how hard it is to do all this customer support, guys! Nobody else in the entire world has to support their products like these poor, overworked devs do! It's just not fair! We can't expect them to really pay attention to this stuff.

I guess that on-call support issue I had to deal with at 10.30pm last night in no way compares to a fucking server dying on Friday. Isn't that what you pay a server admin for? To monitor this shit and get it back up, OVER THE WEEKEND if necessary?
This is what amazes me. I've called a game company for support before and most likely never will again. You get generic bullshit answers from some dipshit with an attitude because he's tired of dealing with frustrated customers. Then you have volunteers monitoring forums for games that have made the company millions in revenue just over a year ago. How these fucks are able to get away with such abysmal support is simply amazing. I want to know, just when are there actually going to be repercussions? And not in the form of the occasional Bluenews member boycotting their game.
 
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"You don't get what you deserve, you get what you get."
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    Date Subject Author
  1. Apr 13, 09:48 Re: Dragon Age DRM Servers Fixed InBlack
  2. Apr 13, 09:50  Re: Dragon Age DRM Servers Fixed Rilcon
  3. Apr 13, 10:07   Re: Dragon Age DRM Servers Fixed nin
  11. Apr 13, 11:56   Re: Dragon Age DRM Servers Fixed Kxmode
  12. Apr 13, 12:00    Re: Dragon Age DRM Servers Fixed Tumbler
  4. Apr 13, 10:27 Re: Dragon Age DRM Servers Fixed ldonyo
  7. Apr 13, 10:48  Re: Dragon Age DRM Servers Fixed StingingVelvet
  8. Apr 13, 11:22   Re: Dragon Age DRM Servers Fixed Prez
  5. Apr 13, 10:36 Re: Dragon Age DRM Servers Fixed Verno
  6. Apr 13, 10:45  Re: Dragon Age DRM Servers Fixed ASeven
  9. Apr 13, 11:47  Re: Dragon Age DRM Servers Fixed Creston
  13. Apr 13, 12:08  Re: Dragon Age DRM Servers Fixed Rilcon
  14. Apr 13, 12:09  Re: Dragon Age DRM Servers Fixed Dirwulf
  15. Apr 13, 12:13   Re: Dragon Age DRM Servers Fixed Verno
  18. Apr 13, 12:32    Re: Dragon Age DRM Servers Fixed Dirwulf
  32. Apr 13, 14:22     Re: Dragon Age DRM Servers Fixed Jivaro
  34. Apr 13, 14:26      Re: Dragon Age DRM Servers Fixed Verno
  39. Apr 13, 18:27       Re: Dragon Age DRM Servers Fixed Veterator
  36. Apr 13, 14:52     Re: Dragon Age DRM Servers Fixed Flatline
  16. Apr 13, 12:15  Re: Dragon Age DRM Servers Fixed Elessar
  19. Apr 13, 12:38   Re: Dragon Age DRM Servers Fixed Parallax Abstraction
  20. Apr 13, 12:45    Re: Dragon Age DRM Servers Fixed Prez
  35. Apr 13, 14:34  Re: Dragon Age DRM Servers Fixed Flatline
  37. Apr 13, 18:00   Re: Dragon Age DRM Servers Fixed Creston
  38. Apr 13, 18:25   Re: Dragon Age DRM Servers Fixed Mashiki Amiketo
  10. Apr 13, 11:50 Re: Dragon Age DRM Servers Fixed Paketep
  17. Apr 13, 12:25 Re: Dragon Age DRM Servers Fixed Verno
  21. Apr 13, 12:48 Re: Dragon Age DRM Servers Fixed Verno
  22. Apr 13, 13:02  Re: Dragon Age DRM Servers Fixed Creston
  23. Apr 13, 13:23   Re: Dragon Age DRM Servers Fixed ASeven
  26. Apr 13, 13:52    Re: Dragon Age DRM Servers Fixed killer_roach
  28. Apr 13, 14:01     Re: Dragon Age DRM Servers Fixed ASeven
  24. Apr 13, 13:28   Re: Dragon Age DRM Servers Fixed Parallax Abstraction
  25. Apr 13, 13:36    Re: Dragon Age DRM Servers Fixed Agent.X7
>> 31. Apr 13, 14:14   Re: Dragon Age DRM Servers Fixed Elessar
  33. Apr 13, 14:22    Re: Dragon Age DRM Servers Fixed ASeven
  41. Apr 13, 21:08     Re: Dragon Age DRM Servers Fixed Dev
  27. Apr 13, 13:59 Re: Dragon Age DRM Servers Fixed Kxmode
  29. Apr 13, 14:03  Re: Dragon Age DRM Servers Fixed ASeven
  30. Apr 13, 14:03 Re: Dragon Age DRM Servers Fixed Kxmode
  40. Apr 13, 19:13 Re: Dragon Age DRM Servers Fixed xXBatmanXx
  42. Apr 14, 11:05 Re: Dragon Age DRM Servers Fixed avianflu


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