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Dragon Age DRM Servers Fixed

The BioWare Social Network has word that the authentication server problem that was keeping players from accessing Dragon Age: Origins for several days is now cleared up. A new update simply says: "This should now be fixed - please login and retry."

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19. Re: Dragon Age DRM Servers Fixed Apr 13, 2011, 12:38 Parallax Abstraction
 
Elessar wrote on Apr 13, 2011, 12:15:
Verno wrote on Apr 13, 2011, 10:36:
"Normally, we are pretty responsive to activity on the forums, but you may also be aware that our forums are staffed voluntarily"

Oh good, then all is forgiven because you can't be bothered to have a paid employee read your support forums!
You have got to be shitting me. For an indie, this is to be expected, but for a Triple A developer/publisher it's absolutely inexcusable and pathetic.

The funny part is that indies actually DO heavily follow and respond to feedback in their forums in most cases. Seems the larger you get and more resources you have, the less you care about watching your communities. For a company the size of BioWare/EA, not having someone monitoring the forums and bringing important issues to the developer's attention is ridiculous. You can pay a couple of part-time students minimum wage to observe the forums and just flag threads that may be important to address. This is a company with thousands of employees and billions in revenues. Paying a couple of people to do this for BioWare amounts to less than a rounding error on balance sheets and avoiding the reputation damage they've sustained through this mess would have been worth far more than the wages of those couple of employees.
 
Parallax Abstraction
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Previous Post Next Post Reply Quote Edit Delete Report
 
    Date Subject Author
  1. Apr 13, 09:48 Re: Dragon Age DRM Servers Fixed InBlack
  2. Apr 13, 09:50  Re: Dragon Age DRM Servers Fixed Rilcon
  3. Apr 13, 10:07   Re: Dragon Age DRM Servers Fixed nin
  11. Apr 13, 11:56   Re: Dragon Age DRM Servers Fixed Kxmode
  12. Apr 13, 12:00    Re: Dragon Age DRM Servers Fixed Tumbler
  4. Apr 13, 10:27 Re: Dragon Age DRM Servers Fixed ldonyo
  7. Apr 13, 10:48  Re: Dragon Age DRM Servers Fixed StingingVelvet
  8. Apr 13, 11:22   Re: Dragon Age DRM Servers Fixed Prez
  5. Apr 13, 10:36 Re: Dragon Age DRM Servers Fixed Verno
  6. Apr 13, 10:45  Re: Dragon Age DRM Servers Fixed ASeven
  9. Apr 13, 11:47  Re: Dragon Age DRM Servers Fixed Creston
  13. Apr 13, 12:08  Re: Dragon Age DRM Servers Fixed Rilcon
  14. Apr 13, 12:09  Re: Dragon Age DRM Servers Fixed Dirwulf
  15. Apr 13, 12:13   Re: Dragon Age DRM Servers Fixed Verno
  18. Apr 13, 12:32    Re: Dragon Age DRM Servers Fixed Dirwulf
  32. Apr 13, 14:22     Re: Dragon Age DRM Servers Fixed Jivaro
  34. Apr 13, 14:26      Re: Dragon Age DRM Servers Fixed Verno
  39. Apr 13, 18:27       Re: Dragon Age DRM Servers Fixed Veterator
  36. Apr 13, 14:52     Re: Dragon Age DRM Servers Fixed Flatline
  16. Apr 13, 12:15  Re: Dragon Age DRM Servers Fixed Elessar
>> 19. Apr 13, 12:38   Re: Dragon Age DRM Servers Fixed Parallax Abstraction
  20. Apr 13, 12:45    Re: Dragon Age DRM Servers Fixed Prez
  35. Apr 13, 14:34  Re: Dragon Age DRM Servers Fixed Flatline
  37. Apr 13, 18:00   Re: Dragon Age DRM Servers Fixed Creston
  38. Apr 13, 18:25   Re: Dragon Age DRM Servers Fixed Mashiki Amiketo
  10. Apr 13, 11:50 Re: Dragon Age DRM Servers Fixed Paketep
  17. Apr 13, 12:25 Re: Dragon Age DRM Servers Fixed Verno
  21. Apr 13, 12:48 Re: Dragon Age DRM Servers Fixed Verno
  22. Apr 13, 13:02  Re: Dragon Age DRM Servers Fixed Creston
  23. Apr 13, 13:23   Re: Dragon Age DRM Servers Fixed ASeven
  26. Apr 13, 13:52    Re: Dragon Age DRM Servers Fixed killer_roach
  28. Apr 13, 14:01     Re: Dragon Age DRM Servers Fixed ASeven
  24. Apr 13, 13:28   Re: Dragon Age DRM Servers Fixed Parallax Abstraction
  25. Apr 13, 13:36    Re: Dragon Age DRM Servers Fixed Agent.X7
  31. Apr 13, 14:14   Re: Dragon Age DRM Servers Fixed Elessar
  33. Apr 13, 14:22    Re: Dragon Age DRM Servers Fixed ASeven
  41. Apr 13, 21:08     Re: Dragon Age DRM Servers Fixed Dev
  27. Apr 13, 13:59 Re: Dragon Age DRM Servers Fixed Kxmode
  29. Apr 13, 14:03  Re: Dragon Age DRM Servers Fixed ASeven
  30. Apr 13, 14:03 Re: Dragon Age DRM Servers Fixed Kxmode
  40. Apr 13, 19:13 Re: Dragon Age DRM Servers Fixed xXBatmanXx
  42. Apr 14, 11:05 Re: Dragon Age DRM Servers Fixed avianflu


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