More Dragon Age II Ban Follow-up

Though the story of the Dragon Age II player who was unable to play his game when he was banned from the BioWare forums was fairly quickly resolved when the player's ban was lifted, an odd element of the original story remained. It was noted at the time that the EA Community Terms of Service were said to include the possibility that such a game ban was valid, explained like this: "EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC." Rock, Paper, Shotgun (thanks Joao) has a follow-up on this, reporting other incidents where players lost the ability to play their games as a result of T.O.S. violations on the forums, including a player claiming he was locked out of the PS3 edition of the game last weekend. We asked EA for definitive word on whether their policy meant players could be banned from a single-player game based on forum postings, and they repeated their explanation of this being due to a bug:
As noted last week, we have identified an error in our system which can suspend a user’s entire account when our terms of use policy has been violated. We are working to fix this and expect to have the issue resolved by the end of this week. Again, we apologize for the inconvenience -- it is not our policy to prevent customers from playing a single-player game. Any registered player who feels they have been banned inappropriately is urged to contact EA Customer Service at http://EA.com/support.
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Re: More Dragon Age II Ban Follow-up
Mar 16, 2011, 17:34
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Re: More Dragon Age II Ban Follow-up Mar 16, 2011, 17:34
Mar 16, 2011, 17:34
 
Cutter wrote on Mar 16, 2011, 17:22:
Erebus wrote on Mar 16, 2011, 16:16:
While it's amusing to see the publishers running scared over this issue and un-banning left and right, as fas as I'm concerned one of the biggest problems with internet gaming is people feeling they can act like a horse's ass with no repercussions.

Name one "real life" business where you can stand in the middle of the store, act like a jackass, criticize and run down the establishment and its employees, and literally cause damage to the business with no repercussions. With the exception of a WWE wrestlish match or the Republican National Convention, I can't think of too many.

Ban 'em all and let God sort 'em out.

Well obviously you've never had a job in your life because that happens everywhere all the time. It boggles the mind that some of you just don't seem to fully grasp the situation here and/or really enjoy being a victim of a greedy corporation. I can only assume it's like some sort of Stockholm syndrome you have with these corporations. Seek professional help.

No one has a problem with EA banning the guy from the respective forum. The guy even said himself that he went overboard and deserved a temporary ban. Banning him from enjoying the game he purchased is something else entirely. As others pointed out it's like your car's manufacturer not allowing you to drive it after you've paid for it. I don't see how that we can make any more clear what's wrong with that.

You still need a license to drive a car, and if you misbehave when in your vehicle, they will take your license to drive away. You still own the car, but you can't legally drive it anywhere.
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