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EA Bashing

In the vein of the 2004 EA Spouse incident comes a blog called EA Louse, which is ostensibly by an EA/Mythic employee disgruntled because he will be laid off next month. The blog has scathing comments, saying Mythic is dying, the project leaders on Warhammer "did not know what they were doing," Mark Jacobs was fired, that BioWare has spent more money on Star Wars: Knights of the Old Republic ($300 million) than James Cameron spent on Avatar, that in spite of that the Star Wars MMOG is "a joke," and more. He sums up his concerns saying: "So there it is. Rewarding the incompetent. Firing the competent," and explains his anonymity saying: "I say it anonymously so I can keep my next few paychecks coming." It should be stressed again, however, that this has not been confirmed as being genuine. Thanks Computer and Video Games.

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63. Re: EA Bashing Oct 13, 2010, 15:34 Beamer
 
I don't think .plans are possible these days. There's far too much anger. While it may help alleviate anger, the aforementioned openness and honesty, as well as give developers the opportunity to explain things, I just think it would widen the rift between PC gamers and the developers they hate. It would show, though, that the anonymous employees so beloved here tend to think just like the mouthpieces so hated.


Anyway, this guy seemed opposed to it:
ealouse says:
October 13, 2010 at 1:09 am

Wow, Sanya. That was a long time ago.

Yeah, that was actually not Rob Denton. That was her having a fierce, loud fight with Mark Jacobs about forum postings. Sanya had a very hard line stance on developers posting on the boards.

They shouldn’t. That’s community’s job. <- Is what I'm sure she would say.

But Mark Jacobs, who loved posting, especially about things he couldn't guarantee and made our lives hell because he would essentially promise them, did not like having to play by her rules. She totally called him out on it in an embarrasing way and too many people at the company knew about it, so she was out the door.

They replaced her with a really nice guy but he was a puppet who couldn't make Mark abide by the rules. Arguably though, he did a great job, but Eugene wanted community to be under marketings control, so when the big anti-Mark coup occurred they also fired all the community representatives left, and put one of the marketing lackeys in charge of all three Mythic products.

Lets see. Other crazy things… Mark wanted to do what Blizzard announced with Real ID like, years ago, and Sanya fought him on it. Mark also hates when devs post with fake names, and forced everyone who posted on boards to use real names (which created drama and stalking opportunities, which discouraged devs from posting).

So, all in all, Sanya stood up to him in a public space, and the next thing we knew there was a "mutual parting of ways." Also, her husband worked with us too, veteran, and he left later.

So basically Jacobs loved talking to fans on the messageboards and encouraged the devs that did it to do so under their own names so that people knew who they were talking to, and the community person was against it, as was EA Louse.
I dunno. At the company I was at our community manager loved when devs posted. You could guarantee that would be the most commented on topic, and fans loved getting an official response. Real names weren't enforced, but employees would be asked who they were and would respond so that usernames were kind of common knowledge.

Yeah, devs put their foot in their mouths. Yeah, devs say things that community has to deal with when it is misinterpreted or when something is discussed as a feature and falls through. It's ugly, and a part of why .plans died (again, just look what happened when Blizzard twittered that they were trying a new skill tree system - fans exploded in anger), but the bottom line is having that direct line is what builds a personal connection between fans and the company. Talking to a good community manager (as opposed to a PR drone community manager) is great for fans. Talking to an actual dev is amazing.
 
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    Date Subject Author
  1. Oct 13, 11:15 Re: EA Bashing Beamer
  3. Oct 13, 11:25  Re: EA Bashing ASeven
  6. Oct 13, 11:30   Re: EA Bashing Creston
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