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Ubisoft DRM Servers Under Fire Again

Ubisoft tweets that their DRM servers are experiencing another denial of service attack, and users are having trouble playing, as was the case over the weekend. Word is: "Our servers are under attack again. Some gamers are experiencing trouble signing in. We're working on it and will keep you posted."

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64 Replies. 4 pages. Viewing page 2.
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44. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 23:39 Creston
 
There has to be an end-game involved. What's their goal?

Killing the used/second-hand market.

Creston
 
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43. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 22:21 wtf_man
 
Prez wrote on Mar 8, 2010, 21:22:
Maybe someone could point out a better explanation. This is all I've got, despite how crazy it sounds.

They're French!
They wish to taunt you a second time!
They fart in your general direction!
They tell you that your mother was a hamster and your father smelt of elderberries!

Seriously though... these are the same "people" (as a nationality) that came up with invading your privacy for a 3 strikes law to cut off your Internet access without due process... Against EU law, if I remember correctly.

So, what did ya'll expect?
They're fricken crazy!

Now all they need to do is partner up with the Australian Attorney General and copy some German censorship gaming laws, and they can kill the gaming industry in one fell swoop! - Oh, and make that nutsack Jack Thompson from the US the head of the whole committee!

This comment was edited on Mar 8, 2010, 22:28.
 
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42. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 22:11 Flatline
 
Prez wrote on Mar 8, 2010, 21:22:
Maybe someone could point out a better explanation. This is all I've got, despite how crazy it sounds.

Corporate culture being what it is, I doubt it's intentionally malevolent.

Far more likely some analyst puke somewhere determined that there was no correlation between intrusive DRM and sales. In fact, I would imagine that Steam was used as an illustration of this point. However, I'm also sure that Steam has patented it's DRM scheme, thus making outright copycatting difficult. Therefore, wanting to mimic Steam (while being more "robust" against cracking), and not having an issue with invasive DRM, they decided to set up this "reasonable" sounding system.

After hearing the head of AT&T publicly claim that it's a travesty to use bandwidth that you pay for to generate a profit (google et al), Starforce, and all the other corporate idiocy, it's hard to believe that UbiSoft is being nefarious. Just corporately idiotic.

I'm going to go with Ubi taking the "you'll get over it" point of view.
 
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41. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 22:09 Creston
 
Overon wrote on Mar 8, 2010, 19:01:
I buy the DDOS story. There are people out there who are against this kind of Draconian DRM (I'm going to coin a new term DRM=Draconian Rights Management) and they would be very motivated to do this to demonstrate a point.

The problem with that story is that this isn't 1999 anymore. A DDoS attack isn't that hard to deal with in this day and age. A guy over on slashdot wrote an excellent summary of the concept on how to defend against all but the most sophisticated, custom-made-just-for-you DDoS attacks. So either Ubisoft is lying, or they just have a bunch of utter ass-tastic IT guys.

My guess is it's option C : Both.

Creston
 
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40. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:31 Prez
 
I've Got The News Blues wrote on Mar 8, 2010, 21:27:
Dev wrote on Mar 8, 2010, 21:24:
Yeah demigods if I recall right. They had some issues when it first launched, I wonder how they ended up fixing it.
Legitimate users got a patch that authenticated to a different server that wasn't overloaded since the pirates didn't get the patch.

The real sin in all that was that Stardock and GPG took a huge credibility hit because regardless of the reason, legitimate buyers of the game only knew that they couldn't connect and play. The net code was a little shaky at launch, but this really magnified the problem, and hurt both companies in the process. They should have expected it however. Proper prior planning prevents piss-poor results. The 'P' rule.
 
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- Mahatma Gandhi
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39. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:27 I've Got The News Blues
 
Dev wrote on Mar 8, 2010, 21:24:
Yeah demigods if I recall right. They had some issues when it first launched, I wonder how they ended up fixing it.
Legitimate users got a patch that authenticated to a different server that wasn't overloaded since the pirates didn't get the patch.
 
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38. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:24 Dev
 
I've Got The News Blues wrote on Mar 8, 2010, 21:18:
Dev wrote on Mar 8, 2010, 20:36:
lol Tumbler thats brilliant. That being an unintentional ddos and all the legit customers being one too, I bet thats it.
Stardock had the same problem with one of its games when it was released. The pirates unintentionally overloaded the authentication servers because the game wasn't cracked to avoid the check, and it was heavily pirated.

Yeah demigods if I recall right. They had some issues when it first launched, I wonder how they ended up fixing it.
 
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37. No Refunds Mar 8, 2010, 21:24 I've Got The News Blues
 
Prez wrote on Mar 8, 2010, 21:22:
what conclusion could be logically drawn as to why they decided to go ahead with it anyway?
two words: no refunds
 
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36. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:22 Prez
 
Drayth wrote on Mar 8, 2010, 19:25:
I really gotta wonder if the philosophy that went into the decision for this DRM was, 'We don't get enough sales on the PC.' or 'How can we make sure we get more sales on the PC?'.

... But this DRM is draconian, and this type of failure was absolutely bound to happen and they either chose to ignore the possibility of this happening or just didn't care.
JohnnyRotten wrote on Mar 8, 2010, 19:27:
I'd be stunned if Ubisoft management was not warned that this kind of stuff was sure to happen as well as the problems with the general consumer and press backlash over such a draconian plan.

If true - then the really interesting story becomes "Why?" Why proceed when it was nearly a guaranteed cluster fuck in the making.

This has been my line of thinking for a while now. Even though I'm laughing my ass off at this whole debacle, I do consider the situation from a serious angle most of the time. I'm not a conspiracy theorist; I usually disdain such thinking because it inevitably has to take a gargantuan leap over a bevy of far more logical answers on the way to it's dubious conclusion. In this case however, assuming that Ubisoft knew this was not only possible, but probable (which they had to, unless the place is run by people with the collective intelligence of a doorknob), what conclusion could be logically drawn as to why they decided to go ahead with it anyway?

There has to be an end-game involved. What's their goal? Was it really as naively simple as "this is going to end piracy!", or as blissfully ignorant as "this will only inconvenience the pirates!"? I just can't see it. All I can come up with is that they either consider the inconvenience they are immorally and unethically putting loyal customers through to be a secondary concern to the main goal of getting back at pirates, or they consider all PC gamers as pirates and thus all of them are cast into the same pot. "This is what they get for being thieves, regardless of whether they purchased this particular title. Ultimately they are all the same, and any inconvenience this system causes is nothing more than they deserve."

Maybe someone could point out a better explanation. This is all I've got, despite how crazy it sounds.
 
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“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
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35. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:18 I've Got The News Blues
 
Dev wrote on Mar 8, 2010, 20:36:
lol Tumbler thats brilliant. That being an unintentional ddos and all the legit customers being one too, I bet thats it.
Stardock had the same problem with one of its games when it was released. The pirates unintentionally overloaded the authentication servers because the game wasn't cracked to avoid the check, and it was heavily pirated.
 
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34. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 21:14 I've Got The News Blues
 
raVen wrote on Mar 8, 2010, 18:52:
Plus, if one use keys are sent back to manufacturer / publisher when the game is returned they can deactivate the key. (Thinking more along the lines of steam)
Except of course you overlooked the fact that Steam doesn't allow returns or refunds either. I agree that there is no technical reason why Valve shouldn't allow returns or refunds because it can deactivate the returned games so easily, but so long as people like you already drink the Steamy cum koolaid, there's no reason for Valve to do it.

Ubisoft: Look at Steam, DRM that works and isn't horrendous to the customer.
Steam's DRM would be horrendous to more customers if it wasn't so easily cracked or if the fanboys weren't so blinded by love that they overlook its failures.

This comment was edited on Mar 8, 2010, 21:23.
 
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33. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 20:54 ForgedReality
 
I'm pretty certain it's just the legit customers overloading the servers. I'm starting to doubt this DRM will be crackable though. It appears the game asks the server for certain information as to what to do in order to continue. If the game doesn't receive that information, the player is stuck at whatever spot they're in, since the game doesn't have the script to know what to do next. Kind of innovative, but it's really bad for business to fuck over your paying customers.

And what happens when Ubi goes out of business? "Oh, sorry guys. We're shutting the servers down so you may as well throw all your games away. Thanks for the cash though. Bye! :D"
 
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32. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 20:36 Dev
 
lol Tumbler thats brilliant. That being an unintentional ddos and all the legit customers being one too, I bet thats it.  
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31. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 20:28 Tumbler
 
Would be pretty funny if all these problems were from cracked games that still sent auth checks to their servers but don't need a response for the game to run.

I doubt this is a DDoS attack, more likely just a side effect of a poorly planned drm system.
 
99gamers.com-Game trading site, PC digital trading!
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30. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 20:04 Warskull
 
Overon wrote on Mar 8, 2010, 19:01:
I buy the DDOS story. There are people out there who are against this kind of Draconian DRM (I'm going to coin a new term DRM=Draconian Rights Management) and they would be very motivated to do this to demonstrate a point.

I would say that a DDoS is possible. However, Ubisoft has been known to lie and do shady things, you can't really take their word for it. I would say there is just as much of a chance this is Ubisoft underestimating customer load. I guarantee you Ubi is in full PR spin mode right now.
 
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29. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 19:58 ForgedReality
 
Apparently Ubi has already released a patch for the game/launcher...

edit - wait maybe not.. <_<

This comment was edited on Mar 8, 2010, 20:13.
 
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28. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 19:38 BurntSoul
 
hmmm...  
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27. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 19:30 agpc
 
WHODATHUNKIT????

I usually take the side of software developers and publishers, but to punish folks who actually purchased the game while Pirates are happily playing seems, oh I don't know, RIDICULOUS????
 
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26. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 19:27 JohnnyRotten
 
I'd be stunned if Ubisoft management was not warned that this kind of stuff was sure to happen as well as the problems with the general consumer and press backlash over such a draconian plan.

If true - then the really interesting story becomes "Why?" Why proceed when it was nearly a guaranteed cluster fuck in the making.
 
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25. Re: Ubisoft DRM Servers Under Fire Again Mar 8, 2010, 19:25 Drayth
 
I really gotta wonder if the philosophy that went into the decision for this DRM was, 'We don't get enough sales on the PC.' or 'How can we make sure we get more sales on the PC?'.

I'm not for pirating games, I do side with using it as a legitimate demo when none are available (since you can't return a PC game). But this DRM is draconian, and this type of failure was absolutely bound to happen and they either chose to ignore the possibility of this happening or just didn't care.

'We really thought that Dell laptop would hold out.'
 
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