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Microsoft Points Class Action Lawsuit

InformationWeek reports on a class action suit filed against Microsoft by a Philadelphia-area attorney over Microsoft Points, the pointless ersatz currency that acts as a middle-man in transactions on the Xbox LIVE marketplace. The article mentions two aspects of the system cited in the suit, being charged for incomplete downloads (which sounds a little like suing a store because you left the items you bought sitting at the checkout) and how the points are sold in bundles that rarely match up with the prices of items, leaving customers with unused funny money in their accounts. Interestingly, this comes shortly after indications from Microsoft that they may allow the use of real currency in their service. I.W. also notes that this is not the first high-profile lawsuit by this lawyer: "Records show he sued Google in 2006, claiming the search ads he placed fell victim to click fraud. He also sued Bally's Casino in Atlantic City in 2005, claiming he was attacked by a drunken patron while sitting at a poker table."

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15. Re: Microsoft Points Class Action Lawsuit Jan 27, 2010, 01:40 Sepharo
 
Cutter, I think he meant that you just forget about the card because there's nothing you want for the amount that's left on it, and thus it's free money for the issuer.

At least that's what happens to my gift cards. I know it's wasteful but it's not like I bought a gift card for myself.
 
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14. Re: Microsoft Points Class Action Lawsuit Jan 27, 2010, 01:25 Kxmode
 
I usually get four arcade tokens in exchange for my dollar. Each token is generally worth a quarter. Microsoft needs to change to a 1:1 or simply do away with points.

This comment was edited on Jan 27, 2010, 01:27.
 
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13. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 17:45 Cutter
 
It's the classic buy a gift card for 50 bucks and buy something for 39.99 plus tax and anything left over you don't use and becomes free money to the store that issued the gift card.

I don't know about where you live, but that's been illegal here for sometime now. There are no expiry dates or fees allowed on GC's in most of Canada. Anyway, I think the lawsuit is perfectly valid and long overdue. I hope he wins and forces MS to drop that shitty system. Besides them having the gall to charge for XBL - after their games are already outrageously expensive - then they implement a system intenionally designed to screw you out of money. Yeah, I hope they lose big time.
 
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"Bye weeks? Bronko Nagurski didn't get no bye weeks, and now he's deadů Well, maybe they're a good thing." - Moe
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12. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 16:07 nullability
 
necrosis wrote on Jan 26, 2010, 14:03:
What was it? Fallout 3 DLC was 400 points or something and the smallest bundle you could buy was 500 points.

That's the reason I never bought any of the Fallout 3 DLC. I wouldn't mind it so much if there was a straightforward exchange rate and you could buy only as many points as you needed for a single transaction. But I still wish they would just do it in USD like the Playstation store.
 
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11. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 15:37 Overon
 
Microsoft has seen the research and the evidence understands that creating an intermediary currency of points allows them to hide the actual popular currency cost so that people who do not put in the effort to do basic math get taken advantage of. Also selling the points in it in blocks, means that points are left over, and it's not like having change left over, you can't use them. It's the classic buy a gift card for 50 bucks and buy something for 39.99 plus tax and anything left over you don't use and becomes free money to the store that issued the gift card.

They are taking advantage of people's psychology and their ignorane or indifference to doing basic math.
 
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10. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 15:19 roguebanshee
 
Longswd wrote on Jan 26, 2010, 15:11:
...being charged for incomplete downloads (which sounds a little like suing a store because you left the items you bought sitting at the checkout)

I would say this is more akin to having the bagboy follow you out to your car with your cart and when you get there you find he disappeared with your groceries.
Doesn't the Xbox LIVE Marketplace allow you to redownload something you've paid for?

If so, doesn't that completely invalidate his complaint?
 
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9. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 15:17  Blue 
 
Longswd wrote on Jan 26, 2010, 15:11:
...being charged for incomplete downloads (which sounds a little like suing a store because you left the items you bought sitting at the checkout)

I would say this is more akin to having the bagboy follow you out to your car with your cart and when you get there you find he disappeared with your groceries.

Not at all. Nobody is stealing his downloads from his machine, he's complaining about interrupted downloads.

If I buy something via download, I am well aware that that I've paid up front, and I make a point of making sure the download completes. If there is a problem with the download I certainly notice and make sure I go back and resume.

I certainly wouldn't sue anyone over that - that seems like the definition of frivolous: "I bought a download from Microsoft and no one came over to my house to make sure I downloaded it properly."

This comment was edited on Jan 26, 2010, 15:18.
 
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Stephen "Blue" Heaslip
Blue's News Publisher, Editor-in-Chief, El Presidente for Life
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8. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 15:11 Longswd
 
...being charged for incomplete downloads (which sounds a little like suing a store because you left the items you bought sitting at the checkout)

I would say this is more akin to having the bagboy follow you out to your car with your cart and when you get there you find he disappeared with your groceries.
 
I don't always drink carbonated Mexican rat piss, but when I do, I prefer Dos Equis.
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7. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 14:54 DangerDog
 
haha what a loser

a lot of lawsuits against large corporations settle out of court, it's cheaper to settle than to pay the legal fees.
 
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6. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 14:52 dubfanatic
 
"Records show he sued Google in 2006, claiming the search ads he placed fell victim to click fraud. He also sued Bally's Casino in Atlantic City in 2005, claiming he was attacked by a drunken patron while sitting at a poker table."

haha what a loser
 
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5. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 14:03 necrosis
 
Bullshit lawsuit but it is the only way you are going to get MS to change their retarded point system.

What was it? Fallout 3 DLC was 400 points or something and the smallest bundle you could buy was 500 points.
 
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4. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 13:53 Rhett
 
The sole reason I've never bought, and probably never will buy points, is how the money adds up in a cost/point ratio. I don't want a hundred useless points left over when things cost 120...  
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3. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 13:39 DangerDog
 
frivolous, but I do support his effort.  
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2. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 13:05 Wolfen
 
I agree. I hate the whole "point" crap on consoles and any other system or site. Also, I dont think itd be so bad if a point was just a dollar. But its not, instead is 6.25 for 500 points. Just weird.  
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1. Re: Microsoft Points Class Action Lawsuit Jan 26, 2010, 13:03 Creston
 
I hate frivolous lawsuits, and I don't think this has got a leg to stand on, but if it somehow contributes to MS getting rid of their bullshit MS Points, I'll cheer it all the way.

Fuck this carnival money bullshit. Bioware, are you listening? Fuck your Bioware Points too.

Creston
 
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