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Digital Dragon Age Woes

Ars Technica collects a number of forum posts indicating that customers who bought their copies of Dragon Age: Origins via digital distribution from Steam or Impulse are having difficulties getting the DLC included with their purchase. They outline problems downloading the DLC as accounts on both EA.com and the beta BioWare Social Network are required, saying some users have not been able to get this process to work. They also report the process is even trickier for Impulse customers, as Impulse does not automatically install the required update service, and addressing this requires jumping though some hoops, and even worse, some copies of the game bought through Impulse won't authenticate after getting the DLC. They summarize this saying: "The main issue is that EA and Bioware used the launch as an excuse to force consumers to create accounts on their sites, and the process of linking Bioware and EA accounts seems either too complicated or completely broken for many users. Why not allow you to download the content directly from the in-game menu? Maybe they want your information. Maybe this is another way they feel they're stopping piracy." The story has been updated since it was first posted with a statement from Stardock about Impulse problems:

While we are aware of the folks having issues with the DLC, we are also experiencing thousands of people playing the game with no hiccups on Impulse. For those few who are indeed experiencing issues with authentication due to EA's process, we are working now on a fix and expect this problem to be remedied very shortly.

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16. Re: Digital Dragon Age Woes Nov 4, 2009, 18:30 CJ_Parker
 
lol@Steam

 
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  1. Nov 4, 16:50 Re: Digital Dragon Age Woes Prez
  2. Nov 4, 17:00  Re: Digital Dragon Age Woes Bucky
  11. Nov 4, 17:57  Re: Digital Dragon Age Woes derelict koan
  3. Nov 4, 17:02 Re: Digital Dragon Age Woes theyarecomingforyou
  6. Nov 4, 17:40  Re: Digital Dragon Age Woes Bhruic
  20. Nov 4, 18:43   Re: Digital Dragon Age Woes Prez
  28. Nov 4, 19:55    Re: Digital Dragon Age Woes  Blue 
  4. Nov 4, 17:26 Re: Digital Dragon Age Woes FLY
  5. Nov 4, 17:39 Re: Digital Dragon Age Woes The PC Warrior
  9. Nov 4, 17:49  Re: Digital Dragon Age Woes HellSlayer
  7. Nov 4, 17:41 Re: Digital Dragon Age Woes Ray Marden
  8. Nov 4, 17:43 Re: Digital Dragon Age Woes .Drifter
  10. Nov 4, 17:55  Re: Digital Dragon Age Woes Flatline
  12. Nov 4, 18:08 Re: Digital Dragon Age Woes ldonyo
  13. Nov 4, 18:22 Re: Digital Dragon Age Woes necrosis
  14. Nov 4, 18:23 Re: Digital Dragon Age Woes mixma242
  15. Nov 4, 18:29  Re: Digital Dragon Age Woes Creston
>> 16. Nov 4, 18:30   Re: Digital Dragon Age Woes CJ_Parker
  17. Nov 4, 18:31  Re: Digital Dragon Age Woes LittleMe
  18. Nov 4, 18:33 Re: Digital Dragon Age Woes Tanto Edge
  38. Nov 5, 01:34  Re: Game Reviews BobBob
  39. Nov 5, 03:27   Direct2Drive? Longswd
  42. Nov 5, 13:35   Re: Game Reviews Yifes
  43. Nov 6, 05:50    More EA pathos... mameyjamee
  44. Nov 6, 06:22    Re: Game Reviews BobBob
  19. Nov 4, 18:41 Re: Digital Dragon Age Woes PropheT
  21. Nov 4, 18:47  Re: Digital Dragon Age Woes Darks
  22. Nov 4, 18:50   Re: Digital Dragon Age Woes Kxmode
  23. Nov 4, 18:59    Re: Digital Dragon Age Woes LittleMe
  24. Nov 4, 18:59 Re: Digital Dragon Age Woes space captain
  25. Nov 4, 19:22  Re: Digital Dragon Age Woes Ray Ban
  26. Nov 4, 19:25 Re: Digital Dragon Age Woes The PC Warrior
  40. Nov 5, 08:52  Re: Digital Dragon Age Woes Verno
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  33. Nov 4, 21:25   Re: Digital Dragon Age Woes Wowbagger_TIP
  34. Nov 4, 21:45    Re: Digital Dragon Age Woes Prez
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  36. Nov 4, 23:56 Re: Digital Dragon Age Woes MrBone
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