Funny, I doubt most of us would have that luck if we tried.
Maybe if you sent your concerns about the game to Chet, instead of complaining about it on a forum he more than likely doesnt even read, you may find yourself surprised. Have you even tried before? Or do you just bitch about it on forums?
Here is his email address. chetf@valvesoftware.com
But just because they don't make immediate changes, or respond, doesn't mean they don't read and take things into consideration.
That's a heart warming story about a boy meeting his hero but ultimately will not happen to the rest of us.
Why not? Chet and many of the other devs were walking around PAX, hanging out at their booth chatting with all sorts of people. They aren't like some other devs that just hire models to stand at their booths, to look pretty and cant answer a single question about the game. Most Valve employees make themselves very accessible. One of the girls from the Valve booth saw me at the ResEvil 5 PC launch party, and invited my friends and I to the private Bungie party they were going to. They are just people, not trolls guarding a dungeon that you dare not go near.
Several thousand threads about balance on the SteamPowered forums have gone unanswered.
Just because they dont agree about all the complaints that are made, doesnt mean they arent listening. This isnt new to L4D. People have bitched and whined constantly on the forums about balance in all of their MP games. They make some changes, others they choose to leave the way they are. No matter what they do, the bitching and whining will continue.
More often than not when I want info on a game and ask Steam Support, it either goes unanswered or I get a form response.
Do you follow up or just forget about it? I've gone unanswered...then I bump the ticket, complain about how long Ive waited for a response, and then hear back. Regardless, Steam Support are not the devs and are not the people to talk to about bugs and design changes.
Takes two seconds to post that kind of thing on a forum and they don't do it the majority of the time.
As I already said, no matter what they do or say, bitching and whining will continue. If they constantly responded to the thousands of posts on the forums, they'd never have time to make the actual games. They do respond to some things. Would be nice if they responded to more...regardless it's still more than what the majority of game companies do.