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Real Name dmorr1   
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Nickname Neptune
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Homepage http://www.nepzone.com
Signed On Sep 3, 2002, 13:48
Total Comments 1 (Suspect)
User ID 14181
 
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News Comments > Out of the Blue
10. Blue a Microsoft Memo on Ball Handling.. Sep 3, 2002, 09:50 Neptune
 
Subject: Mouse Balls

MOUSE BALLS

I don't know how they wrote this with a straight face... This
apparently was a real memo sent out by a computer company to
its employees in all seriousness. It went to all field engineers about
a computer peripheral problem. The author of this memo was quite
genuine. The engineers rolled on the floor! Especially note the last
couple of sentences.

Re: Replacement of Mouse Balls.

If a mouse fails to operate or should it perform
erratically, it may need a ball replacement. Mouse balls are now available
as FRU (Field Replacement Units).

Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly
trained personnel.

Before proceeding, determine the type of mouse balls
by examining the underside of the mouse. Domestic balls will be larger
and harder than foreign balls. Ball removal procedures differ
depending upon the manufacturer of the mouse.

Foreign balls can be replaced using the pop off method. Domestic balls
are replaced by using the twist off method.

Mouse balls are not usually static sensitive. However,
excessive handling can result in sudden discharge.

Upon completion of ball replacement, the mouse may be
used immediately.

It is recommended that each person have a pair of
spare balls for maintaining optimum customer satisfaction. Any
customer missing his balls should contact the local personnel in charge of
removing and replacing these necessary items.

Please keep in mind that a customer without properly
working balls is an unhappy customer.

 
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