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25. Re: Out of the Blue Jul 14, 2013, 10:21 Retired
Jivaro wrote on Jul 14, 2013, 01:55:
Beamer wrote on Jul 14, 2013, 00:36:
Amazon, in almost all cases, will give you the game and eat the ;59.99 as the cost of their mistake.

in interviews they ask you questions along those lines. The answer is almost always eat the loss to make the customer happy, even if you lose millions.

When EA has set a better example of customer service, you know you are messed up. When Origin had that thing with promo code...they honored those sales. The "Worst Company in the World" has better customer service then Best Buy apparently.

Funny, Best Buy article in the Red Rag, I mean Star Tribune paper today. Local paper, local company - both terrible.

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