SpinCity, it is really the fault of the players and how successful the game is blahblah. The one hour betas on a weekend didn't give you accurate metrics to use? Who could have imagined such a problem would occur with your forced online garbage?
At this point I'm just ready for this game to be out of the news. It will probably improve as people get fed up with trying and move onto doing other things. Then the defenders can emerge from hibernation and proclaim it's a good game after all with just minor launch problems.
PennyArcade has a really good comic about this today.