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12. Re: BioShock Infinite Pre-order Bonuses Get Bonuses Feb 24, 2013, 17:01 Sempai
 
nin wrote on Feb 24, 2013, 11:51:
Sempai wrote on Feb 24, 2013, 04:25:
Funny how i can talk to a real person at Origin, or even Uplay, not that they're worth a damn. But atleast they provide the customer the option.

Steam however gives me the option to wait days, or even weeks for a copy/paste response from guy who could give two shits.
This is my own personal experience dealing with Steam's lovely non-existent customer service.


If origin or uplay had the amount of traffic steam does (including support), that might be a good comparison.


Wait..So what you're implying is, the larger and more profitable a company is, the less customer service driven they should be? Valve makes a trillion dollars, and their profit margins are unheard of, hell Newell has been quoted as saying they have such an excess of cash flow that he feels it's their responsibility to try new and different avenue's such as hardware(steambox)and new controller schemes etc.

So of course we should excuse them for providing THE worst customer service in the business? Gotcha..
 
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