My roommate has a Razer Naga Epic (wireless one) and it's not even a month old. Was plug and play, no problems. They also don't have the cloud program mentioned here. Sounds like something fishy since this experience doesn't match the reality.
I also have the Razer Naga Molten, and while that cloud program is optional, it's not required to use it.
*automatically refuses to place horse heads in anyone's bed*