Just send an email in game to Waxx. And you really should be under level starting out as it's pretty well balanced to 20. However, just zoom out on the main map and look for the other zones in your range and then take a gate (teleport) from a main city to Divinity's Reach and then another gate to another city and run to the new area.
“There is no such thing as a weird human being. It’s just that some people require more understanding than others.” - Tom Robbins