I actually felt sick when I saw this. It's practically the only MMO I still play on a regular basis, including two which I have lifetime accounts on. The character creator was top notch, and I still measure every MMO against it. The level of personalization is just unparalleled.
But at the same time, I saw it coming. Pretty much just one or two servers have any notable population now. It still sucks though. I always got bored of other MMOs because of their comparative lack of personalization, but now there will just be nothing like it. And we all know how NCSoft is - the day something stops being profitable they shut it down and lock it away.