The thing that annoys me most about this article is the sympathetic tone. "His job is hard." "Cheating is his anger outlet." "He's just a gamer like you and me." "He had to work a lot and didn't have time to put in to keep his skill set up so he turned to hacks to keep pace with his clanmates."
It's infuriating that they accept "John's" justifications without push back.