But don't you think it's in their self interest to make the game enjoyable long term?
No idea where you inferred that as I didn't say it. .
Oh I wasn't implying you said that - probably a poor way to phrase it. I was simply meaning that, while there are lots of issues that you pointed out, it seems to me that if the game isn't made fun (items/inferno) then people won't keep coming back to it.
I mean they have already stated that they are adjusting the inferno difficulty curve, are going to look at some of the nastier monster combinations, and are going to add lots of interesting affixes to make items more fun. (In addition to making legendaries stronger than most blues/yellows.)