OK, but I'm still confused even with this post(s)... If I understand what it is saying correctly, they HAVE had customers accounts compromised that use an authenticator (OK I got that). But the post from the Blizzard dude said that the MSInfo files showed that they're system was littered with virus, malware and (possibly) file share programs... If that is the case, the authenticator WON'T protect you... so what is the point?
Am I to assume that you guys are saying that it is Blizzards responsibility to ensure customer accounts are not able to be compromised regardless of how careless the user is?