My current beef with Diablo 3 (copy/pasted from my support ticket with Blizzard):
I want to report a bug (Ticket US26972604)
My controls reset to default every time I exit the game. I have to rebind *EVERYTHING* 2+ times/day
I use a custom keypad where every key in the game is re-bound to something more convenient and matching to it's layout. I spent alot of time repeatedly fine tuning this only to find I have to change *every single key* back the way I want it as your fine "online only single player game" cant be bothered to give a damn about remembering my controls after it exits and drops connection from the server.
I can estimate its taken about an hour and a half resetting the keys over and over every time I start the game, and thats just not fair. I got this game to play it, not sit in the menu trying to remember which key goes where when the game should just have my controls saved in a simple easy file next to my game.
I assume it's having to connect to your "online only single player game" server to sync my controls and failing this somewhere along the way. Please fix this quickly because it's really really, *really* getting obnoxious.
Thank you for your time.
(Anyone else having this problem, lol? This shit is retarded.)