They fuck up and punish the player. This is ridiculous. Even if I was among the Republicans who got almost literally raped on Ilum.. I'd find that simply ridiculous.
But hey, SWToR has "ridiculous" written all over it.. and that's coming from a player who so far enjoys the game.
They have put WAY too much time and money in giving every quest NPC voice-over. It was over-ambitious, ridiculous and eventually a tedious feature. What they should have put that time and money in instead was making both the class quests and planets main quests far more impressive while keeping the meaningless sidequests without voice-acting.
For those who haven't played it... sometimes you have to listen to a guy for about 3 minutes, after that you accept the quest and you have to listen to anothe 20 seconds of voice-over as he's telling you how important it is for him that you complete the mission. When the bla-bla is done, it turns out all you have to do is destroy three rancor eggs, for example. The quest will not have follow ups and after you've finished it you'll never speak to the guy again.
Over-ambitious. Ridiculous. Tedious.
And we are talking about tens of millions of dollars that have been invested in that feature. Fuck me silly...
Playing: Skyrim, World of Warcraft. Future: Dead Space 3.