Paranoid Jack wrote on Jan 12, 2012, 13:50: WoW, loving EA more than evar! After two hours on hold I was hung up on or disconnected. I'm going to wait to see if he calls me back before I contact another EA Rep. Got to love it. What a way to spend your day off, right?
Sorry to see you are going through all that BS; it is frustrating enough having to deal with incompetence on the telephone, on top of the wait time. How many times have you had to repeat your issue?