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| 9. |
Re: Consolidation |
Dec 31, 2011, 06:46 |
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This happened to me as well, about £150 worth of points bought through my account with my registered credit card before Microsoft suspended it after I sent an email immediately after I received notification of points being bought by an email receipt.
Was concerned at first because HSBC wouldn't treat it as a straightforward fraud case because I'd "used the website before". Microsoft customer service were very good on the phone though and investigated, took over a month but they finally cancelled the charges.
When I told them I don't even own an xbox and couldn't they just trace what account had used the points I was very surprised to hear that their system couldn't trace them due to it being linked to EA, sounded crazy to me. Interesting to read what an obvious loophole it is. |
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