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18. Re: Quoteworthy - Avalanche on DRM Sep 6, 2011, 18:13 Ray Marden
I purchased Homefront through THQ's store for $15 over the weekend. Even though this was a digital download, it took the company nearly 24 hours just to confirm my order. Around the 12 hour mark, I sent an e-mail to its customer service department and that took another 24 hours to process.

Luckily, it was a Steam game so I just activated my key and had the game downloaded in a little over 30 minutes.

When it takes you 48 times as long to send me an e-mail as it does for me to download your product from a competitor's system, you're certainly failing at customer service.
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