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117. Re: On OnLive Game Prices Jun 27, 2010, 19:45 Nere
 
10. DATA SECURITY

We maintain a variety of commercially reasonable safeguards designed to protect your Personal Information from unauthorized access and disclosure, loss, misuse, alteration and destruction. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems, servers, Websites, and Service. Personal Information is stored behind firewalls, in password protected environments, and on servers in physically secure and access-controlled locations. Only authorized OnLive personnel may access this data. Sensitive financial information, like credit card data, is transmitted via industry standard encryption technologies. OnLive also regularly monitors its physical and information security for unauthorized access and attempts to access. In addition to these data security measures, OnLive maintains written security policies and provides ongoing training seminars regarding data security and the handling of Personal Information.

You should be aware, however, that OnLive has no control over the security of other websites or services on the Internet that you might visit even when a link may appear to direct you to websites and services from OnLive. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your Personal Information.

We want you to feel confident using the Websites and Service. No system, however, can be completely secure. Therefore, although we take commercially reasonable steps to secure your information, we do not promise, and you should not expect, that your Personal Information, other communications or content always will remain secure. In the event of a breach of the confidentiality or security of your Personal Information, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the email address we have on record for you. You should also take care with how you handle and disclose your Personal Information. Please refer to the Federal Trade Commission’s Website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
11. DATA RETENTION POLICY

OnLive retains Personal Information for the period of your membership to the Service subject to the Suspending Your Account and Closing Your Account sections above.
12. MINORS AND CHILDREN

The Service is not intended for persons under the age of 18. If OnLive becomes aware that any person submitting Personal Information to the Websites or the Service is under the age of 18, we will close the Account and delete any Personal Information within our control as soon as possible.

In addition, for purposes of COPPA, OnLive makes the following statement: The Service is not intended for persons under the age of 13. If OnLive becomes aware that any person submitting Personal Information to the Websites or the Service is under the age of 13, we will close the Account and delete any Personal Information within our control as soon as possible.
13. QUESTIONS ABOUT THIS PRIVACY POLICY

OnLive will promptly respond to your privacy concerns and questions. However, if you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB via email at privacy@esrb.org; or, by regular mail to ESRB: 317 Madison Ave, 22nd Floor, New York, NY 10017, Attn: Privacy Online Program.
14. CHANGES TO THIS PRIVACY POLICY

We may occasionally update this Privacy Policy to reflect changes in our practices. When we post changes to this Privacy Policy, we will revise the updated date at the top of this Privacy Policy. If we make any material changes to our Privacy Policy, including using previously collected Personal Information for a new purpose, we will notify users by sending an email to the email address provided to us by the user, and by prominently posting notice of the changes on the Websites and/or Service. We will give you an opportunity to opt-out of any materially changed Privacy Policy or alternatively, adjust your information-sharing preferences. We recommend that you check the Privacy Policy available on the Websites and Service from time to time to inform yourself of any changes in this Privacy Policy.
15. CALIFORNIA CIVIL CODE SECTION 1789.3 COMPLIANCE

Californians have rights to the following information pursuant to California Civil Code Section 1789.3 and California Business and Professions Code Section 17538:

The mailing address for OnLive, Inc. is available in the “Contact Us” section of this Privacy Policy. The telephone number: 650-543-5500. Currently, there are no fees or charges associated with using the OnLive Websites, other than the cost of any products or services purchased therein and any applicable taxes, shipping fees, and other charges associated with such purchases. In order to subscribe to the OnLive Service, there is a fixed monthly fee in addition to the cost of any products or services purchased therein and any applicable taxes, shipping fees, and other charges associated with such purchases. We reserve the right to change pricing on any such items. To contact us regarding the OnLive Websites or Service please email us at privacy@onlive.com.

The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in California may be contacted in writing at 400 R. Street, Suite 3090, Sacramento, CA.
16. CALIFORNIA PRIVACY RIGHTS UNDER CALIFORNIA CIVIL CODE SECTION 1798.83

If you are a resident of California (“California Users”), in addition to the rights set forth in this Privacy Policy, you generally have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. However, under the law, a business is not required to provide this information if it adopts and discloses to the public in its privacy policy a practice of not disclosing a user’s personal information to third parties for their direct marketing purposes unless the user first affirmatively agrees to the disclosure. Rather, the business may comply with the law by notifying California Users of their rights to prevent disclosure of personal information and providing a cost free means to exercise that right. As stated above, OnLive does not share personal information with third parties for their direct marketing purposes unless you have requested us to do so, or have otherwise consented, and then subject to your right to opt-out of sharing your personal information for third party marketing purposes.

Please note that whenever you opt-in to receive future communications from a third party, your information will be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use your information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

California Users may request further information about our compliance with this law by emailing privacy@onlive.com. Please note that we only are required to respond to one request per user each year, and we are not required to respond to requests made by means other than through this email address.

 
 
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