Send News. Want a reply? Read this. More in the FAQ.   News Forum - All Forums - Mobile - PDA - RSS Headlines  RSS Headlines   Twitter  Twitter
Customize
User Settings
Styles:
LAN Parties
Upcoming one-time events:

Regularly scheduled events

Report this Comment
Use this form to report the selected comment to the moderators. Reporting should generally be used only if the comment breaks forum rules.

4. Re: Morning Mobilization Jun 21, 2010, 17:19 Nucas
 
Quboid wrote on Jun 21, 2010, 15:55:
Imagine a company not wanting its employees telling customers how to pay less. As far as I can tell, employees aren't to suggest a customer cuts an extra that they're paying for but don't use. I would sooner call the customers idiots for needing to be told before calling the company any more greedy than companies big and small throughout the world.
did you even read the article? verizon doesn't even want their csr's to tell the customer they can get credits for services they discontinue, they have to be implicitly requested. they are also to never suggest discontinuing a service, even if they know it's superfluous.

you suggest we blame customers because they're "too stupid" to avoid being lied to and deliberately misled, by a company they're paying to provide them with service?
 
Avatar 49584
 
 
Subject
  
Optional
Message
 
Login Email   Password Remember Me
If you don't already have a Blue's News user account, you can sign up here.
Forgotten your password? Click here.
 




footer

.. .. ..

Blue's News logo