There are many great Trek games from the past that I've played a ton and I just didn't see what STO was bringing to the table. I don't dig the grind thing so I've just avoided the game. The game looks like what has come before in a number of games, but with today's popular grind gameplay blended in.
I do wish this game would have turned into something more like Star Wars Galaxies in its scale. Or maybe more like The Old Republic might be like. More than just stupid endless combat in space or what looks like boring Mass Effect style ground action.
Honestly I don't think I entirely agree with many of these MMOs being called RPGs because they often lack depth outside of the expected repetitive leveling, looting and click combat. It's a new kind of gaming that isn't necessarily attractive to single player RPG players. IMO anyway.