The beta was a disaster. They are past that and I think this is their first test dealing with problems in the field. And you're unhappy because they didn't start working on this approx 1-2 weeks before the problem was found?
No, he's unhappy because they failed to test their product. The pop-cap bug wasn't some crazy obscure bug. It was something that all you had to do was reinforce a squad to full. Players discovered it and reporting it in less than 24hrs after release.
So either their QA department is terrible or relic knew about this and decided to go ahead without trying to fix it pre-release.
It was easily reproduced, it was easily found, this isn't some crash bug that took a specific set-up to trigger. This is a bug that affected every single multiplayer game.
They did poor testing and/or pushed a bad patch when they knew they had a terrible support system in place. Sadly, it looks like this sort of behavior is becoming standard for Relic.
This all boils down to one giant warning sign that says if you have not purchased DoW II do not purchase it and avoid Relic products in the future.