I had a friend that had his “professionally” installed, and it was always crapping out on him. I got some info from the satellite provider and using a little simple trigonometry I discovered the installer had it facing almost the opposite direction it needed to be (and as I referenced to earlier, it was not tightened down properly).
Thats why I opted to stick with dialup until cable finally came to my area. I put up my own Dish and never had any problems while people that lived on my road kept telling horror stories like the one you told.
I don't know how an installer can fuck up an installation - you only have 3 axis to worry about - and they GIVE you the angles and data for all 3 - all you have to do is match the hash marks on the dish for 2 of them and know how to use a compass.
-- Tigger "It's not the years, it's the mileage" ~Indiana Jones This comment was edited on Sep 2, 16:56.