As a 13 year Saturn owner, one of the things that prompted me to buy another Saturn, after owning the sport coupe for 10 years, was the service I recieved from the dealership. It really says something for them when I trust and value their mechanics more than any of the repair places around town.
One of the worst dealers for service Ive had experience with? Ford. Good Lord, I wouldnt send anyone there with me pushing.