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The Political Machine Return Policy

The Political Machine Forums have word on Stardock's return policy for the strategy game in case users experience video card compatibility issues with The Political Machine, their politics simulation:

The Political Machine requires video cards that support pixel shader 2.0. Normally, on our other games, this isn't a problem as nearly all video cards support this.

But due to the more mainstream appeal of The Political Machine, we're getting a number of people with old video cards which simply can't run the game. Because they were purchased at retail where returns are generally not allowed, those people, especially people with older laptops, are usually out of luck.

However, Stardock will take your game and provide a FULL refund even if you bought it from a retail outlet. All we need you to do is send us the box, the receipt, and a brief letter letting us know what type of video card you have (so we can document this). The only caveat is that you need to do this within the first 10 days of having purchased it.

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18. Re: WOW Impressive! Jul 1, 2008, 18:12 Shadowcat
 
Actually Sierra/Vivendi used to do this on most if not all of its titles with the first 30 days of purchase AND provide a return shipping refund. [...] Microsoft also had a 30-day money back guarantee on at least some of its PC games. Links 2001 was one. Today though I can't think of any publishers which do that off the top of my head.
Possibly because most games nowadays can be finished over a weekend or two?


 
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